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Using the Plan‐Do‐Study‐Act model: Pacesetters experiences

Using the Plan‐Do‐Study‐Act model: Pacesetters experiences Purpose – This article aims to analytically review the Plan‐Do‐Study‐Act (PDSA) model used in the Pacesetters national programme evaluation. Design/methodology/approach – The evaluation team's two‐fold role is outlined: supporting project teams to develop PDSA plans and collect evaluation data. Four case studies are used to show the PDSA model's application and effect in a participatory action learning approach. Despite limitations, it is clear that all four case studies illustrate the PDSA model's potential benefits in a participatory evaluation approach, which involves public and patients. Findings – The model's effectiveness is premised on several enabling factors such as: teams appreciating the model; a climate that values all learning and open to re‐planning; engaging any external evaluators whose role is clearly communicated to all project stakeholders in a timely fashion. Practical implications – There are clear intentions to promote evidence‐based commissioning in the UK that values patient and public involvement. The PDSA model has the potential to test and implement changes in real work‐place settings and to involve the public in evaluation. Originality/value – Case study analysis identifies new reflections on the PDSA model's use to support innovative NHS practice development with public involvement in a participatory approach. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Health Care Quality Assurance Emerald Publishing

Using the Plan‐Do‐Study‐Act model: Pacesetters experiences

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References (15)

Publisher
Emerald Publishing
Copyright
Copyright © 2013 Emerald Group Publishing Limited. All rights reserved.
ISSN
0952-6862
DOI
10.1108/IJHCQA-09-2011-0053
pmid
24167919
Publisher site
See Article on Publisher Site

Abstract

Purpose – This article aims to analytically review the Plan‐Do‐Study‐Act (PDSA) model used in the Pacesetters national programme evaluation. Design/methodology/approach – The evaluation team's two‐fold role is outlined: supporting project teams to develop PDSA plans and collect evaluation data. Four case studies are used to show the PDSA model's application and effect in a participatory action learning approach. Despite limitations, it is clear that all four case studies illustrate the PDSA model's potential benefits in a participatory evaluation approach, which involves public and patients. Findings – The model's effectiveness is premised on several enabling factors such as: teams appreciating the model; a climate that values all learning and open to re‐planning; engaging any external evaluators whose role is clearly communicated to all project stakeholders in a timely fashion. Practical implications – There are clear intentions to promote evidence‐based commissioning in the UK that values patient and public involvement. The PDSA model has the potential to test and implement changes in real work‐place settings and to involve the public in evaluation. Originality/value – Case study analysis identifies new reflections on the PDSA model's use to support innovative NHS practice development with public involvement in a participatory approach.

Journal

International Journal of Health Care Quality Assurance – Emerald Publishing

Published: Aug 30, 2013

Keywords: Plan‐Do‐Study‐Act; Patient and public involvement; Participatory evaluation; Health inequalities; United Kingdom; Patients

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