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Consumer responses to brand deletion

Consumer responses to brand deletion Despite the importance and widespread prevalence of brand being deleted, research on brand deletion is sparse. To address the paucity of research on brand deletion from the consumer’s perspective, this study investigates the consequences of brand deletion. Study 1 shows that when a brand is merged (vs. eliminated or sold), the deleted brand is weak (vs. strong) and the organization communicates the logic of such action (vs. no communication), leads to better evaluations of organizational performance while when a brand is sold (vs. eliminated or merged), the deleted brand is strong (vs. weak) and the organization communicates the logic of such action (vs. no communication), positive evaluations of corporate reputation is formed. Study 2A finds that when a brand is merged (vs. eliminated or sold) and the deleted brand is weak on love (vs. strong), positive evaluations of organizational performance is perceived. Study 2B finds that when a brand is merged (vs. eliminated or sold) and nostalgia intensity for the deleted brand is weak (vs. strong), positive evaluations of organizational performance is perceived. The research provides insight to managers on how to manage brand portfolio, and also contributes to the commencement of future research on this important but ignored area. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Brand Management Springer Journals

Consumer responses to brand deletion

Mishra, Anubhav
Journal of Brand Management , Volume 25 (2) – Sep 15, 2017
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References (92)

Publisher
Springer Journals
Copyright
Copyright © 2017 by Macmillan Publishers Ltd
Subject
Business and Management; Business and Management, general; Marketing; Management
ISSN
1350-231X
eISSN
1479-1803
DOI
10.1057/s41262-017-0075-z
Publisher site
See Article on Publisher Site

Abstract

Despite the importance and widespread prevalence of brand being deleted, research on brand deletion is sparse. To address the paucity of research on brand deletion from the consumer’s perspective, this study investigates the consequences of brand deletion. Study 1 shows that when a brand is merged (vs. eliminated or sold), the deleted brand is weak (vs. strong) and the organization communicates the logic of such action (vs. no communication), leads to better evaluations of organizational performance while when a brand is sold (vs. eliminated or merged), the deleted brand is strong (vs. weak) and the organization communicates the logic of such action (vs. no communication), positive evaluations of corporate reputation is formed. Study 2A finds that when a brand is merged (vs. eliminated or sold) and the deleted brand is weak on love (vs. strong), positive evaluations of organizational performance is perceived. Study 2B finds that when a brand is merged (vs. eliminated or sold) and nostalgia intensity for the deleted brand is weak (vs. strong), positive evaluations of organizational performance is perceived. The research provides insight to managers on how to manage brand portfolio, and also contributes to the commencement of future research on this important but ignored area.

Journal

Journal of Brand Management – Springer Journals

Published: Sep 15, 2017

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