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J. Johanson, J. Vahlne (1977)
The Internationalization Process of the Firm—A Model of Knowledge Development and Increasing Foreign Market CommitmentsJournal of International Business Studies, 8
E. Gummesson (1979)
The Marketing of Professional Services — An Organizational DilemmaEuropean Journal of Marketing, 13
E. Gummesson (1978)
Toward a theory of professional service marketingIndustrial Marketing Management, 7
C. Grönroos (1979)
An applied theory for marketing industrial servicesIndustrial Marketing Management, 8
J. Johanson, F. Wiedersheim-Paul (1975)
THE INTERNATIONALIZATION OF THE FIRM — FOUR SWEDISH CASESJournal of Management Studies, 12
W. Bilkey (1978)
An Attempted Integration of the Literature on the Export Behavior of FirmsJournal of International Business Studies, 9
Robert Spekman (1984)
International marketing and purchasing of industrial goods: IMP Group, ed. Håkon Håkansson Wiley, Chichester (England), 1982International Journal of Research in Marketing, 1
Previous studies of the internationalisation process of firms have focused on the internationalisation of manufacturing firms. This article analyses the internationalisation of technical consultansy firms, a service industry. On the basis of two Swedish case studies the article concludes that the firms' networks of relationships with other firms has a critical role in the marketingisation of the firms. Three steps in a strategy development procedure are outlined.
International Marketing Review – Emerald Publishing
Published: Apr 1, 1987
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