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Heuristic evaluation of ambient displays

Heuristic evaluation of ambient displays Ft. Lauderdale, Florida, USA ¢ April 5-10, 2003 Paper: Peripheral and Ambient Displays Heuristic Evaluation of Ambient Displays Jennifer Manko €1 , Anind K. Dey2 , Gary Hsieh1 , Julie Kientz3 , Scott Lederer1 , Morgan Ames1 EECS Department, UC Berkeley Berkeley, CA, USA Intel Research Berkeley, CA, USA [email protected] University of Toledo Toledo, OH, USA ABSTRACT We present a technique for evaluating the usability and e €ectiveness of ambient displays. Ambient displays are abstract and aesthetic peripheral displays portraying non-critical information on the periphery of a user ™s attention. Although many innovative displays have been published, little existing work has focused on their evaluation, in part because evaluation of ambient displays is di ƒcult and costly. We adapted a low-cost evaluation technique, heuristic evaluation, for use with ambient displays. With the help of ambient display designers, we de ned a modi ed set of heuristics. We compared the performance of Nielsen ™s heuristics and our heuristics on two ambient displays. Evaluators using our heuristics found more, severe problems than evaluators using Nielsen ™s heuristics. Additionally, when using our heuristics, 3-5 evaluators were able to identify 40-60% of known usability issues. This implies that heuristic evaluation is an http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

Heuristic evaluation of ambient displays

Mankoff, Jennifer; Dey, Anind K.; Hsieh, Gary; Kientz, Julie; Lederer, Scott; Ames, Morgan
Association for Computing Machinery — Apr 5, 2003
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References (35)

Datasource
Association for Computing Machinery
Copyright
Copyright © 2003 by ACM Inc.
ISBN
1-58113-630-7
doi
10.1145/642611.642642
Publisher site
See Article on Publisher Site

Abstract

Ft. Lauderdale, Florida, USA ¢ April 5-10, 2003 Paper: Peripheral and Ambient Displays Heuristic Evaluation of Ambient Displays Jennifer Manko €1 , Anind K. Dey2 , Gary Hsieh1 , Julie Kientz3 , Scott Lederer1 , Morgan Ames1 EECS Department, UC Berkeley Berkeley, CA, USA Intel Research Berkeley, CA, USA [email protected] University of Toledo Toledo, OH, USA ABSTRACT We present a technique for evaluating the usability and e €ectiveness of ambient displays. Ambient displays are abstract and aesthetic peripheral displays portraying non-critical information on the periphery of a user ™s attention. Although many innovative displays have been published, little existing work has focused on their evaluation, in part because evaluation of ambient displays is di ƒcult and costly. We adapted a low-cost evaluation technique, heuristic evaluation, for use with ambient displays. With the help of ambient display designers, we de ned a modi ed set of heuristics. We compared the performance of Nielsen ™s heuristics and our heuristics on two ambient displays. Evaluators using our heuristics found more, severe problems than evaluators using Nielsen ™s heuristics. Additionally, when using our heuristics, 3-5 evaluators were able to identify 40-60% of known usability issues. This implies that heuristic evaluation is an

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