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A study of cross-functional collaboration in new product development: a social capital perspective

A study of cross-functional collaboration in new product development: a social capital perspective This study explores New Product Development (NPD) performance from the viewpoint of the social capital theory. Interaction, perspective taking, and trust were treated as three antecedent variables in accordance with the three (structural, cognitive, and relational) dimensions of social capital. In the research frame, cross-functional collaboration was used as a mediating variable between the antecedent variables and NPD performance. The results show that both trust and perspective taking have significant impacts on cross-functional collaboration, and that cross-functional collaboration has a significant impact on NPD performance. The results, however, show no significant effect of interaction on collaboration, and this may imply that merely creating opportunity for interaction is not enough for collaboration to emerge. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal of Productivity and Quality Management Inderscience Publishers

A study of cross-functional collaboration in new product development: a social capital perspective

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Publisher
Inderscience Publishers
Copyright
Copyright © Inderscience Enterprises Ltd. All rights reserved
ISSN
1746-6474
eISSN
1746-6482
Publisher site
See Article on Publisher Site

Abstract

This study explores New Product Development (NPD) performance from the viewpoint of the social capital theory. Interaction, perspective taking, and trust were treated as three antecedent variables in accordance with the three (structural, cognitive, and relational) dimensions of social capital. In the research frame, cross-functional collaboration was used as a mediating variable between the antecedent variables and NPD performance. The results show that both trust and perspective taking have significant impacts on cross-functional collaboration, and that cross-functional collaboration has a significant impact on NPD performance. The results, however, show no significant effect of interaction on collaboration, and this may imply that merely creating opportunity for interaction is not enough for collaboration to emerge.

Journal

International Journal of Productivity and Quality ManagementInderscience Publishers

Published: Jan 1, 2007

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