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SAY PLEASE: THE EFFECT OF THE WORD “PLEASE” IN COMPLIANCE-SEEKING REQUESTS

SAY PLEASE: THE EFFECT OF THE WORD “PLEASE” IN COMPLIANCE-SEEKING REQUESTS <jats:p>This study reports the results of an experiment examining whether presenting a request that included the word “please” would facilitate greater compliance than would a request that did not include the word please. We hypothesized that the plead request (incorporating the word please) would elicit higher rates of compliance than would a nonplead request. Participants consisted of 165 male and 139 female undergraduates, aged 18-24, from a private, comprehensive university in the Midwest of the USA. Participants were surveyed by 8 callers, trained to uniformly verbalize the requests for compliance. Results showed that a greater proportion of participants in the nonplead condition complied than did in the plead condition (χ<jats:sup>2</jats:sup> = 6.432, <jats:italic>df</jats:italic> = 1, <jats:italic>p</jats:italic> &lt; 0.05). The implications of this analysis are discussed.</jats:p> http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Social Behavior and Personality: an international journal CrossRef

SAY PLEASE: THE EFFECT OF THE WORD “PLEASE” IN COMPLIANCE-SEEKING REQUESTS

Social Behavior and Personality: an international journal , Volume 32 (1): 67-72 – Jan 1, 2004

SAY PLEASE: THE EFFECT OF THE WORD “PLEASE” IN COMPLIANCE-SEEKING REQUESTS


Abstract

<jats:p>This study reports the results of an experiment examining whether presenting a request that included the word “please” would facilitate greater compliance than would a request that did not include the word please. We hypothesized that the plead request (incorporating the
word please) would elicit higher rates of compliance than would a nonplead request. Participants consisted of 165 male and 139 female undergraduates, aged 18-24, from a private, comprehensive university in the Midwest of the USA. Participants were surveyed by 8 callers, trained to uniformly
verbalize the requests for compliance. Results showed that a greater proportion of participants in the nonplead condition complied than did in the plead condition (χ<jats:sup>2</jats:sup> = 6.432, <jats:italic>df</jats:italic> = 1, <jats:italic>p</jats:italic> &lt; 0.05). The implications of this analysis are discussed.</jats:p>

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Publisher
CrossRef
ISSN
0301-2212
DOI
10.2224/sbp.2004.32.1.67
Publisher site
See Article on Publisher Site

Abstract

<jats:p>This study reports the results of an experiment examining whether presenting a request that included the word “please” would facilitate greater compliance than would a request that did not include the word please. We hypothesized that the plead request (incorporating the word please) would elicit higher rates of compliance than would a nonplead request. Participants consisted of 165 male and 139 female undergraduates, aged 18-24, from a private, comprehensive university in the Midwest of the USA. Participants were surveyed by 8 callers, trained to uniformly verbalize the requests for compliance. Results showed that a greater proportion of participants in the nonplead condition complied than did in the plead condition (χ<jats:sup>2</jats:sup> = 6.432, <jats:italic>df</jats:italic> = 1, <jats:italic>p</jats:italic> &lt; 0.05). The implications of this analysis are discussed.</jats:p>

Journal

Social Behavior and Personality: an international journalCrossRef

Published: Jan 1, 2004

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