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The Effect of Information Technology Steering Committees on Perceived IT Management Sophistication in Hotels

The Effect of Information Technology Steering Committees on Perceived IT Management... The purpose of this study is to explore the impact of information technology (IT) steering committees on perceived IT management sophistication in hotels. MANOVA was used to test if there was a significant difference in the levels of IT management sophistication between hotels that have an IT steering committee than in hotel companies that do not have such committee. Results indicated that the hotels that have an IT steering committee have a higher level of IT planning, culture, integration, control, and organization sophistication. Such committees are of strategic importance to the overall success of the hotel in achieving not only its IT strategic objectives, but also gaining an edge over its counterparts in terms of the potential to maximize its return on the investment in technology. This is the first study of effects of IT steering committees on IT management sophistication in the hotel industry. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png International Journal Of Hospitality & Tourism Administration Taylor & Francis

The Effect of Information Technology Steering Committees on Perceived IT Management Sophistication in Hotels

22 pages

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References (58)

Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis Group, LLC
ISSN
1525-6499
eISSN
1525-6480
DOI
10.1080/15256480.2013.753801
Publisher site
See Article on Publisher Site

Abstract

The purpose of this study is to explore the impact of information technology (IT) steering committees on perceived IT management sophistication in hotels. MANOVA was used to test if there was a significant difference in the levels of IT management sophistication between hotels that have an IT steering committee than in hotel companies that do not have such committee. Results indicated that the hotels that have an IT steering committee have a higher level of IT planning, culture, integration, control, and organization sophistication. Such committees are of strategic importance to the overall success of the hotel in achieving not only its IT strategic objectives, but also gaining an edge over its counterparts in terms of the potential to maximize its return on the investment in technology. This is the first study of effects of IT steering committees on IT management sophistication in the hotel industry.

Journal

International Journal Of Hospitality & Tourism AdministrationTaylor & Francis

Published: Jan 1, 2013

Keywords: information technology; IT governance; steering committees; management sophistication; hotels

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