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Proposing a quick best practice maturity test for supply chain operations

Proposing a quick best practice maturity test for supply chain operations Purpose – The purpose of this paper is to propose a quick maturity test to assist a company's development of a supply chain operations strategy. Maturity tests and models have been developed within several areas, but there is a lack of maturity tests targeting supply chain operations. Design/methodology/approach – A literature review on maturity models is carried out in order to build the structure of the test, while a literature review on best practices in supply chain management is the basis for the test content. Findings – The proposed maturity test is an audit scheme built on best practice statements within seven key strategic decision areas – strategy, control, processes, materials, resources, information and organisation. The test is designed with simplicity as a key feature and takes only one hour to complete. The test results are the input to strategic decisions regarding use of best practices in supply chain operations. Practical implications – Supply chain managers ask for a simple and quick tool that can be used as an eye‐opener and a compass early in the development process of the supply chain operations strategy. The proposed test has a proven potential to point out directions for supply chain improvement areas. Originality/value – There is a need for a quick assessment tool for mapping the maturity of a company's supply chain operations. The proposed test is a potential answer to this need. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Measuring Business Excellence Emerald Publishing

Proposing a quick best practice maturity test for supply chain operations

Torbjörn H. Netland; Erlend Alfnes
Measuring Business Excellence , Volume 15 (1): 11 – Mar 22, 2011
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References (61)

Publisher
Emerald Publishing
Copyright
Copyright © 2011 Emerald Group Publishing Limited. All rights reserved.
ISSN
1368-3047
DOI
10.1108/13683041111113259
Publisher site
See Article on Publisher Site

Abstract

Purpose – The purpose of this paper is to propose a quick maturity test to assist a company's development of a supply chain operations strategy. Maturity tests and models have been developed within several areas, but there is a lack of maturity tests targeting supply chain operations. Design/methodology/approach – A literature review on maturity models is carried out in order to build the structure of the test, while a literature review on best practices in supply chain management is the basis for the test content. Findings – The proposed maturity test is an audit scheme built on best practice statements within seven key strategic decision areas – strategy, control, processes, materials, resources, information and organisation. The test is designed with simplicity as a key feature and takes only one hour to complete. The test results are the input to strategic decisions regarding use of best practices in supply chain operations. Practical implications – Supply chain managers ask for a simple and quick tool that can be used as an eye‐opener and a compass early in the development process of the supply chain operations strategy. The proposed test has a proven potential to point out directions for supply chain improvement areas. Originality/value – There is a need for a quick assessment tool for mapping the maturity of a company's supply chain operations. The proposed test is a potential answer to this need.

Journal

Measuring Business Excellence – Emerald Publishing

Published: Mar 22, 2011

Keywords: Supply chain management; Operations management

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