Abstract

Increasingly firms are using e-solutions to fulfill their procurement needs. In the last few years, various forms of e-Procurement solutions have emerged. This case study looks into the evolution of e-Procurement solutions at an Indian steel manufacturer, Tata Iron and Steel Company (TISCO). This case study raises questions about the determinants of each solution type and its consequences. This study argues that rather than sticking to one solution, firms need to manage a portfolio of e-Procurement solutions to realize the full potential of the Internet.