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Cultural and structural constraints on total quality management implementation

Cultural and structural constraints on total quality management implementation We present a model delineating the influence of national culture and organizational culture/structure on the eff ectiveness of total quality management (TQM) implementation. Researchers can use this model to examine further connections between contextual variables and TQM success. Practitioners can identify the expected success of TQM programmes in their company, and use the four-step proactive approach to diagnose and change the company's culture and structure. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Total Quality Management Taylor & Francis

Cultural and structural constraints on total quality management implementation

Tata, Jasmine; Prasad, Sameer
Total Quality Management , Volume 9 (8): 8 – Dec 1, 1998
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Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis Group, LLC
ISSN
0954-4127
eISSN
1360-0613
DOI
10.1080/0954412988172
Publisher site
See Article on Publisher Site

Abstract

We present a model delineating the influence of national culture and organizational culture/structure on the eff ectiveness of total quality management (TQM) implementation. Researchers can use this model to examine further connections between contextual variables and TQM success. Practitioners can identify the expected success of TQM programmes in their company, and use the four-step proactive approach to diagnose and change the company's culture and structure.

Journal

Total Quality Management – Taylor & Francis

Published: Dec 1, 1998

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