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An enterprise collaborative management system – a case study of supplier relationship management

An enterprise collaborative management system – a case study of supplier relationship management In this paper, a server‐based enterprise collaborative management system using enterprise application integration technology is developed for trial implementation at Honeywell Consumer Products (Hong Kong) Limited, in the area of supplier relationship management. The system facilitates supplier selection using an integrative case‐based supplier selection and help desk approach to select the most appropriate suppliers, based on their past performance records from a case‐based warehouse. Discusses a case study to integrate Honeywell's supplier rating system and product coding system by case‐based reasoning technique to select preferred suppliers during the new product development process. Finds that the outsource cycle time from the searching of potential suppliers to the allocation of orders is greatly reduced while performance of suppliers can be monitored simultaneously. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Enterprise Information Management Emerald Publishing

An enterprise collaborative management system – a case study of supplier relationship management

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References (47)

Publisher
Emerald Publishing
Copyright
Copyright © 2004 Emerald Group Publishing Limited. All rights reserved.
ISSN
1741-0398
DOI
10.1108/17410390410531443
Publisher site
See Article on Publisher Site

Abstract

In this paper, a server‐based enterprise collaborative management system using enterprise application integration technology is developed for trial implementation at Honeywell Consumer Products (Hong Kong) Limited, in the area of supplier relationship management. The system facilitates supplier selection using an integrative case‐based supplier selection and help desk approach to select the most appropriate suppliers, based on their past performance records from a case‐based warehouse. Discusses a case study to integrate Honeywell's supplier rating system and product coding system by case‐based reasoning technique to select preferred suppliers during the new product development process. Finds that the outsource cycle time from the searching of potential suppliers to the allocation of orders is greatly reduced while performance of suppliers can be monitored simultaneously.

Journal

Journal of Enterprise Information ManagementEmerald Publishing

Published: Jun 1, 2004

Keywords: Management techniques; Manufacturing resource planning; Supply chain management; Buyer‐seller relationships

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