The use of tests in the selection of salesmenJohns, E.A.
doi: 10.1108/EUM0000000005252pmid: N/A
Discusses four occupational characteristics of salespeople that should be measured ego drive empathy appearance and manner and speech, suggesting that technical knowledge of a product is also important. Uses a case history to demonstrate the correct use of tests in selecting salespersonnel, showing some limitations of the tests in question and revealing their effectiveness.
A model of family decision makingPollay, Richard W.
doi: 10.1108/EUM0000000005254pmid: N/A
Provides a perspective by which to look at interactions within a family unit notably man and wife that lead to purchasing decisions by that unit. Reveals a model for analysing the interactions of family members in decision making. Discusses the interaction processes influencing perceptions of priority, utility and debt. Looks at the differences of families with different social classes, age groups and member orientation. Investigates potential uses of the model with regard to marketing management, adevertising, product planning and market research.
Price behaviour in a retail grocery submarketMetacalf, David; Greenhalgh, Christine
doi: 10.1108/EUM0000000005257pmid: N/A
Investigates pricing behaviour in the retail grocery industry, analysing pricing at the micro level of a London submarket. Looks at the extent and effect of recommended resale prices on grocery items. Compares the average expenditure between stores on a given set of items. Examines differences in pricing between counterservice and selfservice outlets and also the pattern of special offers. Suggests that there must be a move towards prevention of an oligopoly situation in order to market efficiently.