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Quality of delivery care in Assiut University Hospital, Egypt mothers’ satisfaction

Quality of delivery care in Assiut University Hospital, Egypt mothers’ satisfaction 64 Original article Quality of delivery care in Assiut University Hospital, Egypt: mothers’ satisfaction Eman M.M. Monazea and Ghada S.T. Al-Attar Department of Public Health & Community Medicine, Background Faculty of Medicine, Assiut University, Assiut, Egypt Client satisfaction is an important parameter of quality assessment, as patient’s Correspondence to Ghada S.T. Al-Attar, MD, PhD, preferences and demands influence health status and medical outcomes. MPH, Department of Public Health & Community Objective Medicine, Faculty of Medicine, Assiut University, Assiut, 71515 Egypt The aim of this study was to assess mothers’ satisfaction with the quality of healthcare Tel: + 20 882 340 680; fax: + 20 882 332 278; during hospital delivery and its determinants. e-mail: galattar20@gmail.com Participants and methods A cross-sectional design was used. Women who gave birth at Women Health Center Received 17 February 2015 of Assiut University Hospital during a 2-month period in 2012 (n = 435) were Accepted 12 May 2015 interviewed using a semistructured questionnaire to examine various dimensions of Journal of the Egyptian Public Health care. Association 2015, 90:64–71 Results Nearly two-third of interviewed mothers (63%) were satisfied with the quality of delivery care they received at the hospital. They would deliver again in the http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of the Egyptian Public Health Association Wolters Kluwer Health

Quality of delivery care in Assiut University Hospital, Egypt mothers’ satisfaction

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Copyright
© 2015 Egyptian Public Health Association
ISSN
0013-2446
DOI
10.1097/01.EPX.0000466380.29269.4b
pmid
26154833

Abstract

64 Original article Quality of delivery care in Assiut University Hospital, Egypt: mothers’ satisfaction Eman M.M. Monazea and Ghada S.T. Al-Attar Department of Public Health & Community Medicine, Background Faculty of Medicine, Assiut University, Assiut, Egypt Client satisfaction is an important parameter of quality assessment, as patient’s Correspondence to Ghada S.T. Al-Attar, MD, PhD, preferences and demands influence health status and medical outcomes. MPH, Department of Public Health & Community Objective Medicine, Faculty of Medicine, Assiut University, Assiut, 71515 Egypt The aim of this study was to assess mothers’ satisfaction with the quality of healthcare Tel: + 20 882 340 680; fax: + 20 882 332 278; during hospital delivery and its determinants. e-mail: galattar20@gmail.com Participants and methods A cross-sectional design was used. Women who gave birth at Women Health Center Received 17 February 2015 of Assiut University Hospital during a 2-month period in 2012 (n = 435) were Accepted 12 May 2015 interviewed using a semistructured questionnaire to examine various dimensions of Journal of the Egyptian Public Health care. Association 2015, 90:64–71 Results Nearly two-third of interviewed mothers (63%) were satisfied with the quality of delivery care they received at the hospital. They would deliver again in the

Journal

Journal of the Egyptian Public Health AssociationWolters Kluwer Health

Published: Jun 1, 2015

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