Case name: Letter to: Baker College of Flint, No. 15‐16‐2174 (OCR 09/01/16).Ruling: Volunteering to resolve web accessibility concerns before the Office for Civil Rights can come to a finding can help institutions avoid violations while also ensuring that students with visual impairments are able to access the information they need to remain successfully enrolled.What it means: Students with visual impairments must be provided opportunities to access the same information, computer‐based interactions, and services as sighted students.Summary: A complainant alleged that some of the Baker College of Flint website pages, including the homepage, and those hosting information about campus policies and procedures, admissions, online learning, and student services, were not accessible to individuals with certain disabilities, in violation of Section 504 of the Rehabilitation Act. According to her, using a website accessibility checker called PowerMapper yielded various issues that would render the site inaccessible to individuals with vision and print disabilities.The Office for Civil Rights used a web accessibility tool to perform a preliminary review of the institution's landing page and also found some areas of concern. Those included a lack of the skip navigation function, lack of keyboard controls providing easily visible access to all content and functions, images and links lacking meaningful alternate text, insufficient visual contrast, and video closed captioning that could not be controlled using a keyboard.Before OCR could conclude its investigation, the college asked to enter into a voluntary agreement to resolve the complaint. In its letter to the college, the agency noted that while the results of its web accessibility assessment found some areas of concern, OCR could not, without conducting further investigation, determine whether sufficient evidence existed to support a determination that the institution was in violation of Section 504.
The Successful Registrar – Wiley
Published: Jan 1, 2018
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