The authors identify and define the end user computing (EUC) construct and operationalize the construct through development of a valid, reliable measure called the EUC activities scale. This scale is designed to distinguish specific, discrete computer activities performed on the job. The research analyzes the validity and reliability of the instrument based on data obtained from 776 university employees who participated in the initial, exploratory application. Exploratory factor analysis of the scale resulted in five factors. In order of increasing complexity of job‐related computer activities, these factors are: beginning EUC activities, intermediate EUC activities, advanced EUC activities, EUC facilitation activities, and EUC infrastructure activities. The factor analysis, reliabilities, and known‐groups analysis provide support for the construct validity of the instrument when used in a university setting. Suggestions are provided for further use of the scale in business environments to increase generalizability, refine the instrument, and help establish a coherent theoretical basis for further research in EUC.
Decision Sciences – Wiley
Published: Nov 1, 1993
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