The results of a survey are presented which examined technology use in recruiting and selection in order to determine (a) what technologies are being used in HR, (b) HR managers' goals for using these technologies, (c) the extent to which these goals are being met, and (d) what organizational factors (e.g., organizational image) lead to adopting these technologies. We conclude that the use of HR technologies is in a state of flux with most organizations continuing to use a mix of traditional and technology‐based HR methods. Furthermore, technology‐based solutions are not necessarily a panacea for HR managers: nearly a third reported that their attempts to use HR technology have resulted in limited or moderate success.
International Journal of Selection and Assessment – Wiley
Published: Jun 1, 2003