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The service concept: the missing link in service design research?

The service concept: the missing link in service design research? http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Operations Management Wiley

The service concept: the missing link in service design research?

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References (92)

Publisher
Wiley
Copyright
© APICS
ISSN
0272-6963
eISSN
1873-1317
DOI
10.1016/S0272-6963(01)00090-0
Publisher site
See Article on Publisher Site

Abstract

Journal

Journal of Operations ManagementWiley

Published: Apr 1, 2002

Keywords: ; ;

There are no references for this article.