The emotional intelligence of leaders

The emotional intelligence of leaders B Y htehgence of D A N I E L G O L E M A N ome years ago my wife and I were driving out of Manhattan on a wet winter afternoon. We were crawling in bumper-to-bumper traffic up the West Side Highway, when I was amazed to see a man in a wheelchair between the lanes of traffic, begging. I was so shocked and touched by his plight I automatically reached into my pocket as my car went by and dropped a $5 bill into his cup. Then out of the corner of my eye I saw a gust of wind catch the bill and drop it on the roadway. I watched a drama unfold in my rearview mirror: the man couldn’t bend down to get the money; he had no legs. To my amazement, a passenger in the car behind me got out of the back door, walked along with the car so as not to hold up traffic, picked up the bill, put it in the cup, got back in the car, and rode away. That person was a true leader: he recognized a human problem and stepped in to create a solution. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Leader to Leader Wiley

The emotional intelligence of leaders

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Abstract

B Y htehgence of D A N I E L G O L E M A N ome years ago my wife and I were driving out of Manhattan on a wet winter afternoon. We were crawling in bumper-to-bumper traffic up the West Side Highway, when I was amazed to see a man in a wheelchair between the lanes of traffic, begging. I was so shocked and touched by his plight I automatically reached into my pocket as my car went by and dropped a $5 bill into his cup. Then out of the corner of my eye I saw a gust of wind catch the bill and drop it on the roadway. I watched a drama unfold in my rearview mirror: the man couldn’t bend down to get the money; he had no legs. To my amazement, a passenger in the car behind me got out of the back door, walked along with the car so as not to hold up traffic, picked up the bill, put it in the cup, got back in the car, and rode away. That person was a true leader: he recognized a human problem and stepped in to create a solution.

Journal

Leader to LeaderWiley

Published: Sep 1, 1998

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