Patient satisfaction and quality of recovery

Patient satisfaction and quality of recovery We agree with Royse and Clarke that patient satisfaction and quality of recovery are based on different constructs and are different outcomes . However, does that mean that there is no ‘way’ of looking for a potential relationship between each, as the authors of the editorial claim? It is much more likely that the opposite is true, which makes sense; it would be interesting to know if there is a supplementary influence of quality of recovery on overall patient satisfaction with care, taking into account several dimensions of quality of care.To extend the authors’ metaphor of different fruits, we are interested to know whether the addition of new fruit varieties (quality of recovery) to the fruit drink (overall patient satisfaction) changes the taste of the fruit drink. Our result showed that this was not the case: the tastes of the ‘new’ fruits were already present in the existing drink (care/nursing), and the known ingredients of the existing fruit drink (information and communication) are mainly responsible for its flavour, judged by the drinker/patient.We disagree with their statement that measuring patient satisfaction is not useful in the context of patient‐centred outcome quality. Can patient satisfaction really be seen as a ‘non‐patient‐centred’ http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Anaesthesia Wiley

Patient satisfaction and quality of recovery

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Publisher
Wiley Subscription Services, Inc., A Wiley Company
Copyright
Copyright © 2018 The Association of Anaesthetists of Great Britain and Ireland
ISSN
0003-2409
eISSN
1365-2044
D.O.I.
10.1111/anae.14258
Publisher site
See Article on Publisher Site

Abstract

We agree with Royse and Clarke that patient satisfaction and quality of recovery are based on different constructs and are different outcomes . However, does that mean that there is no ‘way’ of looking for a potential relationship between each, as the authors of the editorial claim? It is much more likely that the opposite is true, which makes sense; it would be interesting to know if there is a supplementary influence of quality of recovery on overall patient satisfaction with care, taking into account several dimensions of quality of care.To extend the authors’ metaphor of different fruits, we are interested to know whether the addition of new fruit varieties (quality of recovery) to the fruit drink (overall patient satisfaction) changes the taste of the fruit drink. Our result showed that this was not the case: the tastes of the ‘new’ fruits were already present in the existing drink (care/nursing), and the known ingredients of the existing fruit drink (information and communication) are mainly responsible for its flavour, judged by the drinker/patient.We disagree with their statement that measuring patient satisfaction is not useful in the context of patient‐centred outcome quality. Can patient satisfaction really be seen as a ‘non‐patient‐centred’

Journal

AnaesthesiaWiley

Published: Jan 1, 2018

References

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