Making the most of management tools and techniques: a survey from Bain & Company

Making the most of management tools and techniques: a survey from Bain & Company Making the most of management tools and techniques: a survey from Bain & Company Introduction Contemporary management tools and techniques such as market disruption analysis and knowledge management all promise to make managers more successful in a digital age, so why are firms not using them much these days and why are they not satisfied when they do? The answer, according to Bain & Company’s 1999 international survey of management tool usage, is that the new economy is growing so fast that managers have neither the time nor the resources to experiment with tools that would alter the way they run their businesses. Instead, they are sticking with the ‘classics’, the tried and tested tools that have a practical and immediate impact. Companies worldwide are using fewer tools—an average 10.9 per company compared with 13.4 in 1998—according to Bain’s latest tools and techniques survey. It profiles the use and the satisfaction ratings of 25 management tools. Follow up interviews with survey respondents indicates that the Internet may be the principal reason for this decline. Management tools can be useful but using them successfully to increase a company’s performance requires time and resources. Furthermore, many managers feel pressured for http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Strategic Change: Briefings in Entrepreneurial Finance Wiley

Making the most of management tools and techniques: a survey from Bain & Company

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Publisher
Wiley
Copyright
Copyright © 2000 John Wiley & Sons, Ltd.
ISSN
1086-1718
eISSN
1099-1697
DOI
10.1002/1099-1697(200008)9:5<269::AID-JSC507>3.0.CO;2-I
Publisher site
See Article on Publisher Site

Abstract

Making the most of management tools and techniques: a survey from Bain & Company Introduction Contemporary management tools and techniques such as market disruption analysis and knowledge management all promise to make managers more successful in a digital age, so why are firms not using them much these days and why are they not satisfied when they do? The answer, according to Bain & Company’s 1999 international survey of management tool usage, is that the new economy is growing so fast that managers have neither the time nor the resources to experiment with tools that would alter the way they run their businesses. Instead, they are sticking with the ‘classics’, the tried and tested tools that have a practical and immediate impact. Companies worldwide are using fewer tools—an average 10.9 per company compared with 13.4 in 1998—according to Bain’s latest tools and techniques survey. It profiles the use and the satisfaction ratings of 25 management tools. Follow up interviews with survey respondents indicates that the Internet may be the principal reason for this decline. Management tools can be useful but using them successfully to increase a company’s performance requires time and resources. Furthermore, many managers feel pressured for

Journal

Strategic Change: Briefings in Entrepreneurial FinanceWiley

Published: Aug 1, 2000

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