Making the most of management tools and techniques: a survey from Bain & Company Introduction Contemporary management tools and techniques such as market disruption analysis and knowledge management all promise to make managers more successful in a digital age, so why are ï¬rms not using them much these days and why are they not satisï¬ed when they do? The answer, according to Bain & Companyâs 1999 international survey of management tool usage, is that the new economy is growing so fast that managers have neither the time nor the resources to experiment with tools that would alter the way they run their businesses. Instead, they are sticking with the âclassicsâ, the tried and tested tools that have a practical and immediate impact. Companies worldwide are using fewer toolsâan average 10.9 per company compared with 13.4 in 1998âaccording to Bainâs latest tools and techniques survey. It proï¬les the use and the satisfaction ratings of 25 management tools. Follow up interviews with survey respondents indicates that the Internet may be the principal reason for this decline. Management tools can be useful but using them successfully to increase a companyâs performance requires time and resources. Furthermore, many managers feel pressured for
Strategic Change: Briefings in Entrepreneurial Finance – Wiley
Published: Aug 1, 2000
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