IS THERE A METHOD TO OUR MADNESS? THE IMPACT OF DATA COLLECTION METHODOLOGY ON ORGANIZATIONAL SURVEY RESULTS

IS THERE A METHOD TO OUR MADNESS? THE IMPACT OF DATA COLLECTION METHODOLOGY ON ORGANIZATIONAL... Results from 3 organizational survey efforts were used to explore the impact of data collection method on 5 outcomes: response preference, item completion rate, use of don't know responses, item mean and variability. The first study compared 977 online with 711 opscan responses in a U.S. government agency. The second study compared a Time 2 administration of 893 online with 732 opscan responses. The third study examined 4,654 automated phone (IVR) with 3,587 paper responses in a global pharmaceuticals firm. Although method utilization varied considerably by country, the more technological approaches were preferred in the U.S., and younger employees were significantly more likely to respond online. Overall, survey method accounted for a relatively small percentage of unique variance in the data (0% to 4%). Practitioners may be better off choosing an administration method based on factors such as cultural fit and ease of implementation rather than issues of data quality. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Personnel Psychology Wiley

IS THERE A METHOD TO OUR MADNESS? THE IMPACT OF DATA COLLECTION METHODOLOGY ON ORGANIZATIONAL SURVEY RESULTS

Personnel Psychology, Volume 54 (4) – Dec 1, 2001

Loading next page...
 
/lp/wiley/is-there-a-method-to-our-madness-the-impact-of-data-collection-6tuaco3Ht0
Publisher
Wiley
Copyright
Copyright © 2001 Wiley Subscription Services, Inc., A Wiley Company
ISSN
0031-5826
eISSN
1744-6570
D.O.I.
10.1111/j.1744-6570.2001.tb00238.x
Publisher site
See Article on Publisher Site

Abstract

Results from 3 organizational survey efforts were used to explore the impact of data collection method on 5 outcomes: response preference, item completion rate, use of don't know responses, item mean and variability. The first study compared 977 online with 711 opscan responses in a U.S. government agency. The second study compared a Time 2 administration of 893 online with 732 opscan responses. The third study examined 4,654 automated phone (IVR) with 3,587 paper responses in a global pharmaceuticals firm. Although method utilization varied considerably by country, the more technological approaches were preferred in the U.S., and younger employees were significantly more likely to respond online. Overall, survey method accounted for a relatively small percentage of unique variance in the data (0% to 4%). Practitioners may be better off choosing an administration method based on factors such as cultural fit and ease of implementation rather than issues of data quality.

Journal

Personnel PsychologyWiley

Published: Dec 1, 2001

References

  • Employee attitude surveys in a multinational organization: Considering language and culture in assessing measurement equivalence
    Ryan, Ryan; Chan, Chan; Ployhart, Ployhart; Slade, Slade
  • An empirical assessment of data collection using the internet
    Stanton, Stanton
  • Using organizational survey results to improve organizational performance
    Waclawski, Waclawski

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off