Information Systems Adaptation and the Successful Implementation of Advanced Manufacturing Technologies*

Information Systems Adaptation and the Successful Implementation of Advanced Manufacturing... Few plants have initial success with advanced manufacturing technologies (AMTs), and adaptations are commonly required after installing new technologies. We especially know little about the outcomes of adaptations that manufacturers regularly employ in the context of AMTs. Sociotechnical theory and the technology literature suggest that AMTs commonly require four types of adaptations including those to process technologies, human resources, operational structures, and information systems. This study investigates which of these four adaptations and their interactions lead to improved operational performance. Data were collected on 104 plants that implemented a single type of manufacturing AMT. Findings indicate that information systems (IS) adaptation during the course of AMT implementation was the most important action. Surprisingly, human resource and process technology adaptations were linked to lower performance, and no interactions had any clear effects. The results also show that practitioners underestimated the relevance of IS adaptations during contemporary or “second‐generation” AMT implementation projects and overemphasized the need for shop floor changes. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Decision Sciences Wiley

Information Systems Adaptation and the Successful Implementation of Advanced Manufacturing Technologies*

Decision Sciences, Volume 30 (4) – Sep 1, 1999

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Publisher
Wiley
Copyright
Copyright © 1999 Wiley Subscription Services, Inc., A Wiley Company
ISSN
0011-7315
eISSN
1540-5915
DOI
10.1111/j.1540-5915.1999.tb00914.x
Publisher site
See Article on Publisher Site

Abstract

Few plants have initial success with advanced manufacturing technologies (AMTs), and adaptations are commonly required after installing new technologies. We especially know little about the outcomes of adaptations that manufacturers regularly employ in the context of AMTs. Sociotechnical theory and the technology literature suggest that AMTs commonly require four types of adaptations including those to process technologies, human resources, operational structures, and information systems. This study investigates which of these four adaptations and their interactions lead to improved operational performance. Data were collected on 104 plants that implemented a single type of manufacturing AMT. Findings indicate that information systems (IS) adaptation during the course of AMT implementation was the most important action. Surprisingly, human resource and process technology adaptations were linked to lower performance, and no interactions had any clear effects. The results also show that practitioners underestimated the relevance of IS adaptations during contemporary or “second‐generation” AMT implementation projects and overemphasized the need for shop floor changes.

Journal

Decision SciencesWiley

Published: Sep 1, 1999

Keywords: ; ; ;

References

  • New partnerships for managing technological change
    Bancroft, N. H.
  • Systems thinking, systems practice
    Checkland, P.
  • Integrated manufacturing: Redesign the organization before implementing flexible technology
    Duimering, P. R.; Safayeni, F.; Purdy, L.
  • Taking charge of manufacturing
    Ettlie, J. E.
  • Do's and don'ts of computerized manufacturing
    Gerwin, D.
  • Managing risk in advanced manufacturing technology
    Hottenstein, M. P.; Dean, J. W.
  • All teams are not created equal: How employee empowerment really works
    Ketchum, L. D.; Trist, E.
  • Toward a theory of business process change management
    Kettinger, W. J.; Grover, V.
  • Factor analysis: Statistical methods and practical issues
    Kim, J.; Mueller, C. W.
  • Critical issues in information systems research
    Kwon, T. H.; Zmud, R. W.
  • The role of process innovation and adaptation in attaining strategic technological capability
    Leonard‐Barton, D.
  • Modeling synergy and learning under multiple advanced manufacturing technologies
    Meredith, J.; Camm, J.

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