Effects of Survey Mode on Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey Scores

Effects of Survey Mode on Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice... In 2014, more than 1.6 million U.S. adults received hospice care, which is intended for people facing a life‐limiting illness and aims to provide expert medical care, pain management, emotional and spiritual support for the individual, and support for the individual's loved ones. The quality of hospice care can vary dramatically between care providers. Hospice care is provided in a range of different settings, including homes, nursing homes, and acute care hospitals; individuals and families require a range of different services and experience different trajectories of care depending upon their diagnosis and length of stay. Assessing care quality is critical to ensuring that all individuals in hospice and their families receive high‐quality care that is appropriate to their needs. In 2010, the Affordable Care Act required public reporting of hospice care quality, and in 2012, the Centers for Medicare and Medicaid Services (CMS) commissioned the design and field test of a survey to measure the hospice care experiences of individuals and their caregivers. The aim of the survey was to provide measures of hospice quality that would be publicly reported.The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey, developed in 2013, is the first standardized survey of caregiver http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of American Geriatrics Society Wiley

Effects of Survey Mode on Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey Scores

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Publisher
Wiley Subscription Services, Inc., A Wiley Company
Copyright
© 2018 American Geriatrics Society and Wiley Periodicals, Inc.
ISSN
0002-8614
eISSN
1532-5415
D.O.I.
10.1111/jgs.15265
Publisher site
See Article on Publisher Site

Abstract

In 2014, more than 1.6 million U.S. adults received hospice care, which is intended for people facing a life‐limiting illness and aims to provide expert medical care, pain management, emotional and spiritual support for the individual, and support for the individual's loved ones. The quality of hospice care can vary dramatically between care providers. Hospice care is provided in a range of different settings, including homes, nursing homes, and acute care hospitals; individuals and families require a range of different services and experience different trajectories of care depending upon their diagnosis and length of stay. Assessing care quality is critical to ensuring that all individuals in hospice and their families receive high‐quality care that is appropriate to their needs. In 2010, the Affordable Care Act required public reporting of hospice care quality, and in 2012, the Centers for Medicare and Medicaid Services (CMS) commissioned the design and field test of a survey to measure the hospice care experiences of individuals and their caregivers. The aim of the survey was to provide measures of hospice quality that would be publicly reported.The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Hospice Survey, developed in 2013, is the first standardized survey of caregiver

Journal

Journal of American Geriatrics SocietyWiley

Published: Jan 1, 2018

Keywords: ; ; ; ;

References

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