Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance

Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making,... abstract We enhance the theoretical precision of cultural intelligence (CQ: capability to function effectively in culturally diverse settings) by developing and testing a model that posits differential relationships between the four CQ dimensions (metacognitive, cognitive, motivational and behavioural) and three intercultural effectiveness outcomes (cultural judgment and decision making, cultural adaptation and task performance in culturally diverse settings). Before testing the model, we describe development and cross‐validation (N = 1,360) of the multidimensional cultural intelligence scale (CQS) across samples, time and country. We then describe three substantive studies (N = 794) in field and educational development settings across two national contexts, the USA and Singapore. The results demonstrate a consistent pattern of relationships where metacognitive CQ and cognitive CQ predicted cultural judgment and decision making; motivational CQ and behavioural CQ predicted cultural adaptation; and metacognitive CQ and behavioural CQ predicted task performance. We discuss theoretical and practical implications of our model and findings. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Management and Organization Review Wiley

Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance

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Publisher
Wiley
Copyright
Copyright © 2007 Wiley Subscription Services, Inc., A Wiley Company
ISSN
1740-8776
eISSN
1740-8784
DOI
10.1111/j.1740-8784.2007.00082.x
Publisher site
See Article on Publisher Site

Abstract

abstract We enhance the theoretical precision of cultural intelligence (CQ: capability to function effectively in culturally diverse settings) by developing and testing a model that posits differential relationships between the four CQ dimensions (metacognitive, cognitive, motivational and behavioural) and three intercultural effectiveness outcomes (cultural judgment and decision making, cultural adaptation and task performance in culturally diverse settings). Before testing the model, we describe development and cross‐validation (N = 1,360) of the multidimensional cultural intelligence scale (CQS) across samples, time and country. We then describe three substantive studies (N = 794) in field and educational development settings across two national contexts, the USA and Singapore. The results demonstrate a consistent pattern of relationships where metacognitive CQ and cognitive CQ predicted cultural judgment and decision making; motivational CQ and behavioural CQ predicted cultural adaptation; and metacognitive CQ and behavioural CQ predicted task performance. We discuss theoretical and practical implications of our model and findings.

Journal

Management and Organization ReviewWiley

Published: Nov 1, 2007

References

  • Social cognitive theory in cultural context
    Bandura, Bandura
  • Performance appraisal, performance management and improving individual performance: A motivational framework
    DeNisi, DeNisi; Pritchard, Pritchard
  • Escaping homelessness: The influences of self‐efficacy and time perspective on coping with homelessness
    Epel, Epel; Bandura, Bandura; Zimbardo, Zimbardo
  • Cross‐cultural organizational behavior
    Gelfand, Gelfand; Erez, Erez; Aycan, Aycan

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