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Consumer Privacy: Balancing Economic and Justice Considerations

Consumer Privacy: Balancing Economic and Justice Considerations Consumer privacy is at the center of an ongoing debate among business leaders, privacy activists, and government officials. Although corporations face competitive pressures to collect and use personal information about their customers, many consumers find some methods of collection and use of their personal information unfair. We present a justice theory framework that illustrates how consumer privacy concerns are shaped by the perceived fairness of corporate information practices. We describe a set of global principles, fair information practices, which were developed to balance consumer privacy concerns with an organization's need to use personal information. We conclude by discussing three alternatives for implementing fair information practices with particular attention to the Internet: government regulation, industry self‐regulation, and technological solutions. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Social Issues Wiley

Consumer Privacy: Balancing Economic and Justice Considerations

Journal of Social Issues , Volume 59 (2) – Jul 1, 2003

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References (33)

Publisher
Wiley
Copyright
Copyright © 2003 Wiley Subscription Services, Inc., A Wiley Company
ISSN
0022-4537
eISSN
1540-4560
DOI
10.1111/1540-4560.00067
Publisher site
See Article on Publisher Site

Abstract

Consumer privacy is at the center of an ongoing debate among business leaders, privacy activists, and government officials. Although corporations face competitive pressures to collect and use personal information about their customers, many consumers find some methods of collection and use of their personal information unfair. We present a justice theory framework that illustrates how consumer privacy concerns are shaped by the perceived fairness of corporate information practices. We describe a set of global principles, fair information practices, which were developed to balance consumer privacy concerns with an organization's need to use personal information. We conclude by discussing three alternatives for implementing fair information practices with particular attention to the Internet: government regulation, industry self‐regulation, and technological solutions.

Journal

Journal of Social IssuesWiley

Published: Jul 1, 2003

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