Two widely used approaches to competency model building—the single‐job approach and the “one‐size‐fits‐all” approach—have limitations when competency models are needed for multiple jobs. This article describes the requirements of a multiple‐job approach to competency model building: a set of common building block competencies, provision for customization of competencies for individual job models, defined levels of performance for each competency, and a quick, low‐cost approach to model building. The article concludes with a discussion of the competencies needed to implement the multiple‐job approach and of trends in the workplace that are making this approach more attractive. © 1996 by John Wiley & Sons, Inc.
Human Resource Management – Wiley
Published: Mar 1, 1996
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