Association of the nurse work environment with nurse incivility in hospitals

Association of the nurse work environment with nurse incivility in hospitals INTRODUCTIONWorkplace incivility is an ongoing problem for hospital nurses across the globe in countries such as the United States (USA), Australia, Canada, and New Zealand (D'Ambra & Andrews, ; Danque, Serafica, Lane, & Hodge, ). Workplace incivility is defined as ‘the occurrence of low intensity behaviour exhibiting an ambiguous intent to harm’ (Andersson & Pearson, , p. 457). In the USA, one staff nurse sample exhibited a high coworker incivility prevalence which was associated with lost productivity (Smokler Lewis & Malecha, ). Other evidence has suggested that nurse incivility may have compromised patient safety and care quality (Laschinger, ). Nearly 8 in 10 Canadian nurses reported nurse incivility in one sample, which was associated with decreased job satisfaction and organisational commitment (Laschinger, Finegan, & Wilk, ). The nurse work environment may influence incivility prevalence. The nurse work environment is defined as ‘the organisational characteristics of a work setting that facilitate or constrain professional nursing practice’ (Lake, , p. 178). Nurse work environments are a modifiable (Kutney‐Lee, Wu, Sloane, & Aiken, ) variable across hospitals (Lake & Friese, ), and may serve as a mechanism for nurse managers to reduce coworker incivility and its harmful consequences.BACKGROUNDOver the past decade, coworker http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Nursing Management Wiley

Association of the nurse work environment with nurse incivility in hospitals

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Publisher
Wiley
Copyright
Copyright © 2018 John Wiley & Sons Ltd
ISSN
0966-0429
eISSN
1365-2834
D.O.I.
10.1111/jonm.12537
Publisher site
See Article on Publisher Site

Abstract

INTRODUCTIONWorkplace incivility is an ongoing problem for hospital nurses across the globe in countries such as the United States (USA), Australia, Canada, and New Zealand (D'Ambra & Andrews, ; Danque, Serafica, Lane, & Hodge, ). Workplace incivility is defined as ‘the occurrence of low intensity behaviour exhibiting an ambiguous intent to harm’ (Andersson & Pearson, , p. 457). In the USA, one staff nurse sample exhibited a high coworker incivility prevalence which was associated with lost productivity (Smokler Lewis & Malecha, ). Other evidence has suggested that nurse incivility may have compromised patient safety and care quality (Laschinger, ). Nearly 8 in 10 Canadian nurses reported nurse incivility in one sample, which was associated with decreased job satisfaction and organisational commitment (Laschinger, Finegan, & Wilk, ). The nurse work environment may influence incivility prevalence. The nurse work environment is defined as ‘the organisational characteristics of a work setting that facilitate or constrain professional nursing practice’ (Lake, , p. 178). Nurse work environments are a modifiable (Kutney‐Lee, Wu, Sloane, & Aiken, ) variable across hospitals (Lake & Friese, ), and may serve as a mechanism for nurse managers to reduce coworker incivility and its harmful consequences.BACKGROUNDOver the past decade, coworker

Journal

Journal of Nursing ManagementWiley

Published: Jan 1, 2018

Keywords: ; ; ; ;

References

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