An Empirical Study of Individual Competencies in Distribution Centres to Enable Continuous Innovation

An Empirical Study of Individual Competencies in Distribution Centres to Enable Continuous... Individual competencies are the complex combination of knowledge, skills and abilities demonstrated by employees that are critical to the effective and efficient functioning of the organization. As firms pursue strategies and commitment to continuously innovate, the major resource to enable this process lies in the people within the organization. Logistics firms in developed economies such as Singapore and Australia are embarking on these strategies to remain competitive. The key objective of this paper is to investigate the competencies that are inherent in employees of distribution centres as part of the logistic function that are rapidly growing and innovating. The study adopts an iterative process of data collection by conducting ten case studies in Singapore and Australia and interviews with senior managers. The findings show several competencies apparent in employees of the firms studied. These underpinned collective behaviours and organizational capabilities needed for continuous innovation. This study provides important lessons for managers in logistics organizations in Australia and Singapore and demonstrates how differing extents of competencies and behaviours of employees can impact on the operations of firms and their capacities to innovate. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Creativity and Innovation Management Wiley

An Empirical Study of Individual Competencies in Distribution Centres to Enable Continuous Innovation

Loading next page...
 
/lp/wiley/an-empirical-study-of-individual-competencies-in-distribution-centres-oe0Y3mmZ2O
Publisher
Wiley
Copyright
Copyright © 2005 Wiley Subscription Services, Inc., A Wiley Company
ISSN
0963-1690
eISSN
1467-8691
DOI
10.1111/j.1467-8691.2005.00348.x
Publisher site
See Article on Publisher Site

Abstract

Individual competencies are the complex combination of knowledge, skills and abilities demonstrated by employees that are critical to the effective and efficient functioning of the organization. As firms pursue strategies and commitment to continuously innovate, the major resource to enable this process lies in the people within the organization. Logistics firms in developed economies such as Singapore and Australia are embarking on these strategies to remain competitive. The key objective of this paper is to investigate the competencies that are inherent in employees of distribution centres as part of the logistic function that are rapidly growing and innovating. The study adopts an iterative process of data collection by conducting ten case studies in Singapore and Australia and interviews with senior managers. The findings show several competencies apparent in employees of the firms studied. These underpinned collective behaviours and organizational capabilities needed for continuous innovation. This study provides important lessons for managers in logistics organizations in Australia and Singapore and demonstrates how differing extents of competencies and behaviours of employees can impact on the operations of firms and their capacities to innovate.

Journal

Creativity and Innovation ManagementWiley

Published: Sep 1, 2005

References

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month