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Millennial wine consumers: Risk perception and information search

Millennial wine consumers: Risk perception and information search Marketing managers in the US have long been concerned with how to reach young consumers most effectively and how to present important information. This research demonstrates how the information search and risk reduction strategies of Millennials differ from older consumers. Findings from a survey sample of 409 US consumers suggest that if unsure about making a wine selection, Millennials are more apt to seek information from friend/family and shelf talkers than elders. Elders were more willing to ask questions of store personnel and wine stewards. While brand is very important to both groups, Millennials rely less on geographical cues such as region of origin to determine wine quality and pay more attention to medals won, label imagery, and alcohol content. The differences in the importance of and usage of these various information sources are helpful for wineries to prioritize their marketing appeals to the Millennial segment. & 2012 UniCeSV, University of Florence. Production and hosting by Elsevier B.V. Open access under CC BY-NC-ND license. Keywords: Information search; Risk perception; Millennials; Wine label; Consumer behavior 1. Introduction Fortunately, providing product information, such as help- ful labels, shelf-talkers, friendly retailers and recommenda- As the global wine industry grows more competitive, tions http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Wine Economics and Policy Unpaywall

Millennial wine consumers: Risk perception and information search

Atkin, Thomas; Thach, Liz
Wine Economics and Policy – Dec 1, 2012
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Publisher
Unpaywall
ISSN
2212-9774
DOI
10.1016/j.wep.2012.08.002
Publisher site
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Abstract

Marketing managers in the US have long been concerned with how to reach young consumers most effectively and how to present important information. This research demonstrates how the information search and risk reduction strategies of Millennials differ from older consumers. Findings from a survey sample of 409 US consumers suggest that if unsure about making a wine selection, Millennials are more apt to seek information from friend/family and shelf talkers than elders. Elders were more willing to ask questions of store personnel and wine stewards. While brand is very important to both groups, Millennials rely less on geographical cues such as region of origin to determine wine quality and pay more attention to medals won, label imagery, and alcohol content. The differences in the importance of and usage of these various information sources are helpful for wineries to prioritize their marketing appeals to the Millennial segment. & 2012 UniCeSV, University of Florence. Production and hosting by Elsevier B.V. Open access under CC BY-NC-ND license. Keywords: Information search; Risk perception; Millennials; Wine label; Consumer behavior 1. Introduction Fortunately, providing product information, such as help- ful labels, shelf-talkers, friendly retailers and recommenda- As the global wine industry grows more competitive, tions

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Wine Economics and Policy – Unpaywall

Published: Dec 1, 2012

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