Abstract

Eur.J. Inf. Systs. (1995)4 116-120 © 1995 Operational Research Society Ltd. All rights reserved 0960-085X/95 $ 12.00 Book reviews Edited by TONY CORNFORD Reengineering the Corporation: A Manifesto for Busi- Boston and close to the many Digital plants which have ness Revolution implemented new work systems based on STS. The MICHAEL HAMMER and JAMES CHAMPY unkind critic might suggest that this silence about Nicholas Brealey, London, 1993. 223 pp. £16.99 earlier and related work is due to a desire to stress the ISBN 1-85788-029-3 'newness' of an approach similar to STS but with a different name. The even more unkind might suggest 'To reinvent their companies, American managers that this 'newness' attribute is an essential part of the must throw out their old notions about how businesses marketing hype that accompanies many of the re- vamped old ideas circulating in the management field should be organized and run. They must abandon the today. organizational and operational principles and pro- cedures they are now using and create entirely new First, what is business process reengineering? Its ones'. This is a quote from Hammer and Champy's supporters argue that the old ways of doing business are Reengineering the Corporation. obsolete and