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Evaluating Use of the Internet Among Academic Reference Librarians

Evaluating Use of the Internet Among Academic Reference Librarians Abstract This article reports results of a survey of academic reference librarians' use of the Internet at the reference desk at two-year and four-year colleges and universities throughout New York State. The purpose was to gather information about the usefulness of the Internet as a reference tool, as well as to identify Internet users, determine usage patterns, identify personnel behavior, evoke both positive and negative reactions to Internet use, and detect system strengths and weaknesses. Among pertinent findings is the need for direct access and training. Conclusions are drawn and imperatives indicated about the future role of the Internet as it relates to the academic reference librarian. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Internet Reference Services Quarterly Taylor & Francis

Evaluating Use of the Internet Among Academic Reference Librarians

Evaluating Use of the Internet Among Academic Reference Librarians

Internet Reference Services Quarterly , Volume 1 (1): 15 – Jan 1, 1996

Abstract

Abstract This article reports results of a survey of academic reference librarians' use of the Internet at the reference desk at two-year and four-year colleges and universities throughout New York State. The purpose was to gather information about the usefulness of the Internet as a reference tool, as well as to identify Internet users, determine usage patterns, identify personnel behavior, evoke both positive and negative reactions to Internet use, and detect system strengths and weaknesses. Among pertinent findings is the need for direct access and training. Conclusions are drawn and imperatives indicated about the future role of the Internet as it relates to the academic reference librarian.

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References (5)

Publisher
Taylor & Francis
Copyright
Copyright Taylor & Francis Group, LLC
ISSN
1540-4749
eISSN
1087-5301
DOI
10.1300/J136v01n01_06
Publisher site
See Article on Publisher Site

Abstract

Abstract This article reports results of a survey of academic reference librarians' use of the Internet at the reference desk at two-year and four-year colleges and universities throughout New York State. The purpose was to gather information about the usefulness of the Internet as a reference tool, as well as to identify Internet users, determine usage patterns, identify personnel behavior, evoke both positive and negative reactions to Internet use, and detect system strengths and weaknesses. Among pertinent findings is the need for direct access and training. Conclusions are drawn and imperatives indicated about the future role of the Internet as it relates to the academic reference librarian.

Journal

Internet Reference Services QuarterlyTaylor & Francis

Published: Jan 1, 1996

Keywords: Reference services; user surveys; New York State; Internet searching; user satisfaction; information seeking behavior

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