The Emotionally Intelligent Officer? Exploring Decision-Making Style and Emotional Intelligence in Hostage and Crisis Negotiators and Non-Negotiator-Trained Police Officers

The Emotionally Intelligent Officer? Exploring Decision-Making Style and Emotional Intelligence... The research described in this article explores decision-making styles and levels of emotional intelligence displayed by police hostage and crisis negotiators in the UK. One hundred and seventeen negotiators from 21 police forces took part in the research, and their data were compared with 118 non-negotiator-trained police officers and 203 university students. Participants completed the General Decision-Making Style Questionnaire (Scott and Bruce Educ Psychol Meas 55(5):818-831, 1995) and the Emotional Intelligence Inventory (Gignac 2008), with data analysed using multivariate analysis of covariance (MANCOVA) and t tests. When controlling for the effects of age and social desirability, significant differences were found between both police samples and the student sample. All police officers displayed significantly lower levels of avoidant decision-making and significantly higher levels of overall emotional intelligence than students and these findings were also reflected within certain facets of emotional intelligence, specifically. These findings provide support for the existence of a unique ‘police officer profile’, but fail to support the premise of a distinct ‘hostage and crisis negotiator profile’ within the UK police population. The findings are discussed with relevance to the practice of hostage and crisis negotiation and future research directions. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Journal of Police and Criminal Psychology Springer Journals

The Emotionally Intelligent Officer? Exploring Decision-Making Style and Emotional Intelligence in Hostage and Crisis Negotiators and Non-Negotiator-Trained Police Officers

14 pages
Read Article

Loading next page...
 
/lp/springer_journal/the-emotionally-intelligent-officer-exploring-decision-making-style-DXOL909v40
Publisher
Springer Journals
Copyright
Copyright © 2017 by Society for Police and Criminal Psychology
Subject
Psychology; Psychology, general; Law and Psychology; Criminology and Criminal Justice, general
ISSN
0882-0783
eISSN
1936-6469
D.O.I.
10.1007/s11896-017-9240-2
Publisher site
See Article on Publisher Site

Abstract

The research described in this article explores decision-making styles and levels of emotional intelligence displayed by police hostage and crisis negotiators in the UK. One hundred and seventeen negotiators from 21 police forces took part in the research, and their data were compared with 118 non-negotiator-trained police officers and 203 university students. Participants completed the General Decision-Making Style Questionnaire (Scott and Bruce Educ Psychol Meas 55(5):818-831, 1995) and the Emotional Intelligence Inventory (Gignac 2008), with data analysed using multivariate analysis of covariance (MANCOVA) and t tests. When controlling for the effects of age and social desirability, significant differences were found between both police samples and the student sample. All police officers displayed significantly lower levels of avoidant decision-making and significantly higher levels of overall emotional intelligence than students and these findings were also reflected within certain facets of emotional intelligence, specifically. These findings provide support for the existence of a unique ‘police officer profile’, but fail to support the premise of a distinct ‘hostage and crisis negotiator profile’ within the UK police population. The findings are discussed with relevance to the practice of hostage and crisis negotiation and future research directions.

Journal

Journal of Police and Criminal Psychology – Springer Journals

Published: Jul 20, 2017

References

  • Influence of emotional intelligence and gender on job performance and job satisfaction among Nigerian policemen
    Afolabi, O; Awosola, R; Omole, S
  • Critical incidents in policing revised
    Allen, S; Fraser, S; Inwald, R
  • Intuition in managers: are intuitive managers more effective?
    Anderson, J
  • Assessment of emotional intelligence among Nigerian police
    Aremu, A; Tejumola, T
  • Emotional intelligence and psychological resilience to negative life events
    Armstrong, A; Galligan, R; Critchley, C
  • The functions of the executive
    Barnard, C
  • Bar-On emotional quotient inventory: technical manual
    Bar-On, R
  • Emotional expression and implications for occupational stress; an application of the Emotional Quotient Inventory (EQ-i)
    Bar-On, R; Brown, J; Kirkcaldy, B; Thome, E
  • The handbook of negotiation and culture
    Barry, B; Fulmer, I; Kleef, G
  • The relationship among emotional intelligence, task performance, and organizational citizenship behaviours
    Carmeli, A; Josman, Z
  • The emotionally intelligent workplace: how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations
    Cherniss, C; Goleman, D
  • Emotional intelligence in selection contexts: measurement method, criterion related validity, and vulnerability to response distortion
    Christiansen, N; Janovics, J; Siers, B
  • Emotional intelligence in everyday life: a scientific inquiry
    Ciarrochi, J; Forgas, J; Mayer, J
  • Emotional intelligence, cognitive intelligence, and job performance
    Cote, S; Miners, C
  • The dynamic decision maker
    Driver, M; Brousseau, K; Hunsaker, P
  • Measuring emotional intelligence: content, construct, and criterion-related validity
    Dulewicz, V; Higgs, M; Slaski, M
  • The smart negotiator: cognitive ability and emotional intelligence in negotiation
    Fulmer, I; Barry, B
  • Emotions and leadership: the role of emotional intelligence
    George, J
  • Emotional intelligence: why it can matter more than IQ
    Goleman, D
  • Feeling smart: the science of emotional intelligence
    Grewal, D; Salovey, P
  • Modern-day hostage (crisis negotiation): the evolution of an art form within the policing arena
    Grubb, A
  • Emotional intelligence in teams: development and initial validation of the short version of the Workgroup Emotional Intelligence Profile (WEIP-S)
    Jordan, P; Lawrence, S
  • Managing emotions during team problem solving: emotional intelligence and conflict resolution
    Jordan, P; Troth, C
  • Is emotional intelligence an advantage? An exploration of the impact of emotional and general intelligence on individual performance
    Lam, L; Kirby, S
  • The construct and criterion validity of emotional intelligence and its potential utility for management studies
    Law, K; Wong, C; Song, L
  • The association of children’s nonverbal decoding abilities with their popularity, locus of control and academic achievement
    Nowicki, S; Duke, M
  • Strategic decisions made by top executives and middle managers with data and process dominant style
    Nutt, P
  • The impact of trait emotional intelligence on nursing team performance and cohesiveness
    Quoidbach, J; Hansenne, M
  • Cognitive style and the management of small and medium-sized enterprises
    Sadler-Smith, E
  • Linking emotional intelligence and performance at work: current research evidence with individuals and groups
    Sala, F
  • Emotional intelligence
    Salovey, P; Mayer, J
  • Coping: the psychology of what works
    Salovey, P; Bedell, B; Detweiler, J; Mayer, J
  • Emotional intelligence in policing
    Saville, G
  • Comparing the validity of multiple social effectiveness constructs in the prediction of managerial job performance
    Semadar, A; Robins, G; Ferris, G
  • Predicting adolescent cognitive and self-regulatory competencies from pre-school delay gratification: identifying diagnostic conditions
    Shoda, Y; Mischel, W; Peake, P
  • Emotional intelligence training and its implications for stress, health and performance
    Slaski, M; Cartwright, S
  • Assessing emotional intelligence: theory, research and applications
    Stough, C; Saklofske, D; Parker, J
  • Relation of employee and manager emotional intelligence to job satisfaction and performance
    Sy, T; Tram, S; O’Hara, L
  • Shared cognition in organizations: the management of knowledge
    Thompson, L; Nadler, J; Kim, P
  • Decision-making style: habit, style or both?
    Thunholme, P
  • Decision-making styles and physiological correlates of negative stress: is there a relation?
    Thunholme, P
  • Coping with uncertainty: police strategies for resilient decision-making and action implementation
    Heuvel, C; Alison, A; Power, N
  • Role playing: applications in hostage and crisis negotiation skills training
    Hasselt, V; Romano, S; Vecchi, G
  • Emotional intelligence: a meta-analytic investigation of predictive validity and nomological net
    Rooy, D; Viswesvaran, C
  • Crisis (hostage) negotiation: current strategies and issues in high-risk conflict resolution
    Vecchi, G; Hasselt, V; Romano, S
  • Police hostage (crisis) negotiators: a national survey
    Young, A

You’re reading a free preview. Subscribe to read the entire article.

Try 2 weeks free now

DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

or browse the journals available

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create folders to
organize your research

Export folders, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off

Sign up
for free
Start 14 day
Free Trial