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The eavesdroppers on!

The eavesdroppers on! Headsets are part of the standard equipment of a professional call center. Where high quality service performance is required, one should also pay attention to contemporary products with quality. Four leading headset manufacturers were requested for state-of-the-art headsets for agents and managers. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png CallCenter INTERNATIONAL Springer Journals

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Publisher
Springer Journals
Copyright
Copyright © 2008 by Springer Fachmedien Wiesbaden GmbH
Subject
Economics / Management Science; Economics/Management Science, general
ISSN
1865-9381
DOI
10.1007/BF03252430
Publisher site
See Article on Publisher Site

Abstract

Headsets are part of the standard equipment of a professional call center. Where high quality service performance is required, one should also pay attention to contemporary products with quality. Four leading headset manufacturers were requested for state-of-the-art headsets for agents and managers.

Journal

CallCenter INTERNATIONALSpringer Journals

Published: May 25, 2012

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