Quality function deployment in a public plastic surgery service in Brazil

Quality function deployment in a public plastic surgery service in Brazil The QFD method was successfully applied to evaluate and set a projected quality plan for a public plastic surgery service in Brazil. Level of Evidence: Level III, therapeutic study. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png European Journal of Plastic Surgery Springer Journals

Quality function deployment in a public plastic surgery service in Brazil

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Publisher
Springer Berlin Heidelberg
Copyright
Copyright © 2013 by Springer-Verlag Berlin Heidelberg
Subject
Medicine & Public Health; Plastic Surgery
ISSN
0930-343X
eISSN
1435-0130
D.O.I.
10.1007/s00238-013-0839-y
Publisher site
See Article on Publisher Site

References

  • Quality function deployment (QFD): application to rehabilitation services
    Einspruch, EM; Omachonu, VK; Einspruch, NG
  • Evaluating the quality of medical care
    Donabedian, A
  • Evaluating the service quality of undergraduate nursing education in Taiwan using quality function deployment
    Chou, S
  • Improving outpatient services for elderly patients in Taiwan: a qualitative study
    Kuo, RJ; Wu, YH; Hsu, TS; Chen, LK
  • Gearing service quality into public and private hospitals in small islands: empirical evidence from Cyprus
    Arasli, H; Ekiz, EH; Katircioglu, ST
  • Evaluating hospital service quality from a physician viewpoint
    Hensen, P; Schiller, M; Metze, D; Luger, T
  • Quality function deployment in healthcare: methods for meeting customer requirements in redesign and renewal
    Dijkstra, L; Bij, H

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