Measuring the readability performance (RP) of aircraft maintenance technical orders by fuzzy MCDM method and RP index

Measuring the readability performance (RP) of aircraft maintenance technical orders by fuzzy MCDM... With the development of the global economy and the ease of air transportation, extra emphasis has been placed on flight safety. There are precise specifications and procedures in the operation and maintenance of aircraft. Human errors and mechanical disorders are two key factors of flight safety. The maintenance personnel need to follow an outlined procedure to avoid human errors and ensure flight safety. Readability of aircraft maintenance technical orders can affect the quality and reliability of aircraft maintenance. To ensure the editing quality of technical orders, controlling/monitoring the number of unreadable sentences is important and necessary. In this study, the number of unreadable sentences found in a technical order was used as the measure of readability performance (RP) as well as a readability performance index was provided to evaluate whether the RP of individual readability characteristics of technical orders was adequate. Different readability characteristics make different grade of RP loss. Based on fuzzy multiple criteria decision-making (Fuzzy MCDM) approaches, we investigated the expert opinions to rank and calculate the weights of all readability characteristics. At the same time, we proposed the upper limits of unreadable sentences according the weights of individual readability characteristics. In this paper, the technical orders issued by Taiwan Aerospace Industrial Development Corporation was used as an example to evaluate the readability of the technical orders and total RP losses for individual readability characteristics. Finally, an improved way of editing quality for technical orders was recommended. Quality & Quantity Springer Journals

Measuring the readability performance (RP) of aircraft maintenance technical orders by fuzzy MCDM method and RP index

Loading next page...
Springer Netherlands
Copyright © 2008 by Springer Science + Business Media B.V.
Social Sciences, general; Methodology of the Social Sciences; Social Sciences, general
Publisher site
See Article on Publisher Site


You’re reading a free preview. Subscribe to read the entire article.

DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 12 million articles from more than
10,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Unlimited reading

Read as many articles as you need. Full articles with original layout, charts and figures. Read online, from anywhere.

Stay up to date

Keep up with your field with Personalized Recommendations and Follow Journals to get automatic updates.

Organize your research

It’s easy to organize your research with our built-in tools.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

Monthly Plan

  • Read unlimited articles
  • Personalized recommendations
  • No expiration
  • Print 20 pages per month
  • 20% off on PDF purchases
  • Organize your research
  • Get updates on your journals and topic searches


Start Free Trial

14-day Free Trial

Best Deal — 39% off

Annual Plan

  • All the features of the Professional Plan, but for 39% off!
  • Billed annually
  • No expiration
  • For the normal price of 10 articles elsewhere, you get one full year of unlimited access to articles.



billed annually
Start Free Trial

14-day Free Trial