Integrating corporate social responsibility and profitability into best practice selection: the case of large Taiwanese firms

Integrating corporate social responsibility and profitability into best practice selection: the... Corporate social responsibility (CSR) is rarely incorporated into best practice selection, despite the fact that most large multi-national corporations receive heavy pressure from stakeholders to engage in CSR. In contrast with CSR, profitability is always recognized as a major element when selecting best practices (or best firms). Without incorporating CSR into best practice selection, firms with high profitability but low CSR can be identified as best practices. If requested to emulate high-profitability yet low-CSR ‘best practices’ to improve the organizational performance, firms may increase profitability but also lower their social responsibility, eventually causing an abnormality. Data envelopment analysis (DEA) is a powerful benchmarking tool for situations where multiple inputs and outputs need to be assessed to identify best practices and improve productivity in firms. However, simply adding the CSR measure to DEA outputs does not change the selection of best firms. Specifically, when CSR and profitability measures are pooled as DEA outputs, the conventional DEA identifies the firms with low CSR as best practices. To overcome this drawback, a new benchmarking method is proposed to select best practices with an integrated perspective of CSR and profitability. The proposed method is applied to an empirical case including 66 large firms in Taiwan and opens up a new path for future benchmarking research. Quality & Quantity Springer Journals

Integrating corporate social responsibility and profitability into best practice selection: the case of large Taiwanese firms

Loading next page...
Springer Netherlands
Copyright © 2016 by Springer Science+Business Media Dordrecht
Social Sciences; Methodology of the Social Sciences; Social Sciences, general
Publisher site
See Article on Publisher Site


You’re reading a free preview. Subscribe to read the entire article.

DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 12 million articles from more than
10,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Unlimited reading

Read as many articles as you need. Full articles with original layout, charts and figures. Read online, from anywhere.

Stay up to date

Keep up with your field with Personalized Recommendations and Follow Journals to get automatic updates.

Organize your research

It’s easy to organize your research with our built-in tools.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

Monthly Plan

  • Read unlimited articles
  • Personalized recommendations
  • No expiration
  • Print 20 pages per month
  • 20% off on PDF purchases
  • Organize your research
  • Get updates on your journals and topic searches


Start Free Trial

14-day Free Trial

Best Deal — 39% off

Annual Plan

  • All the features of the Professional Plan, but for 39% off!
  • Billed annually
  • No expiration
  • For the normal price of 10 articles elsewhere, you get one full year of unlimited access to articles.



billed annually
Start Free Trial

14-day Free Trial