How does developer interaction relate to software quality? an examination of product development data

How does developer interaction relate to software quality? an examination of product development... Industrial software systems are being increasingly developed by large and distributed teams. Tools like collaborative development environments (CDE) are used to facilitate interaction between members of such teams, with the expectation that social factors around the interaction would facilitate team functioning. In this paper, we first identify typically social characteristics of interaction in a software development team: reachability, connection, association, and clustering. We then examine how these factors relate to the quality of software produced by a team, in terms of the number of defects, through an empirical study of 70+ teams, involving 900+ developers in total, spread across 30+ locations and 19 time-zones, working on 40,000+ units of work in the multi-version development of a major industrial product, spreading across more than five years. After controlling for known factors affecting large scale distributed development such as dependency, system age, developer expertise and experience, geographic dispersion, socio-technical congruence, and the number of files changed, we find statistically significant effects of connection and clustering on software quality. Higher levels of intra-team connection are found to relate to higher defect count, whereas more clustering relates to fewer defects. We examine the implications of these results for individual developers, project managers, and organizations. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Empirical Software Engineering Springer Journals

How does developer interaction relate to software quality? an examination of product development data

Loading next page...
 
/lp/springer_journal/how-does-developer-interaction-relate-to-software-quality-an-TVZWFfExo6
Publisher
Springer US
Copyright
Copyright © 2017 by Springer Science+Business Media, LLC
Subject
Computer Science; Software Engineering/Programming and Operating Systems; Programming Languages, Compilers, Interpreters
ISSN
1382-3256
eISSN
1573-7616
D.O.I.
10.1007/s10664-017-9534-0
Publisher site
See Article on Publisher Site

Abstract

Industrial software systems are being increasingly developed by large and distributed teams. Tools like collaborative development environments (CDE) are used to facilitate interaction between members of such teams, with the expectation that social factors around the interaction would facilitate team functioning. In this paper, we first identify typically social characteristics of interaction in a software development team: reachability, connection, association, and clustering. We then examine how these factors relate to the quality of software produced by a team, in terms of the number of defects, through an empirical study of 70+ teams, involving 900+ developers in total, spread across 30+ locations and 19 time-zones, working on 40,000+ units of work in the multi-version development of a major industrial product, spreading across more than five years. After controlling for known factors affecting large scale distributed development such as dependency, system age, developer expertise and experience, geographic dispersion, socio-technical congruence, and the number of files changed, we find statistically significant effects of connection and clustering on software quality. Higher levels of intra-team connection are found to relate to higher defect count, whereas more clustering relates to fewer defects. We examine the implications of these results for individual developers, project managers, and organizations.

Journal

Empirical Software EngineeringSpringer Journals

Published: Aug 3, 2017

References

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create lists to
organize your research

Export lists, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off