As we move further into the twenty-first century, businesses continue to seek employees with global experience and intercultural competence, but the reality is that many students are unable to gain this experience through study abroad programs for a variety of reasons. The purpose of this study was to determine if there is value in using web conferencing technology to provide students with access to international learning activities or ways to internationalize the curriculum for students who are unable to travel abroad. This formative case evaluation is the first in a series of iterative studies aimed at developing a viable, sustainable, technology-based solution through design-based research. The Online Learning Consortium’s (OLC) Quality Framework is composed of five pillars that support successful online learning: access, student satisfaction, faculty satisfaction, learning effectiveness, and scale (Online Learning Consortium 2017). Using the OLC Quality Framework, this formative case evaluation focuses on both quality (student satisfaction, faculty satisfaction, learning effectiveness) and value added (access, scale) when web conferencing technology was used to allow participants in the USA to participate live in study abroad activities in a global health management course in Brazil. Researchers found that web conferencing technology appears to be a viable alternative that provides its own set of benefits to students in higher education. Using the OLC Quality Framework to explore the evaluation questions revealed both success factors and areas for improvement in each of the five categories promoted by the international professional organization dedicated to the advancement of quality online learning.
Journal of Formative Design in Learning – Springer Journals
Published: May 3, 2017
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