Efficiency optimization and simulation to manufacturing and service systems based on manufacturing technology Just-In-Time

Efficiency optimization and simulation to manufacturing and service systems based on... The similarities between manufacturing and the service industry are analyzed in this research. Student information desk (SID) in the University of Exeter is used as the case study in this research to explore the application of manufacturing technology in service system. The manufacturing technology Just-In-Time (JIT) is applied in this research to improve the efficiency of SID. The results of solution are examined using computer simulation software BWitness.^ Different simulation models are built to examine the results of the two improvement solutions by applying manufacturing technology JIT. The result indicates that manufacturing technology JIT performs well in the service system when compared to the traditional service management improvement solution. . . . Keywords Service Just-In-Time Simulation SID 1 Introduction international student support. The service industry has a lot of similarities with manufacture. Liu et al. [22] claim that the In September 1998, the UK government stopped paying fees service organizations should treat themselves as manufacture for university students [2]. Thenumberofstudents inuniver- functions. To explore the service management improvement, sity doubled in 1979 and 1955 and the education fees increased some manufacturing technology will be applied. dramatically, so the government can no longer afford the edu- Manufacturing technology such as http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Personal and Ubiquitous Computing Springer Journals

Efficiency optimization and simulation to manufacturing and service systems based on manufacturing technology Just-In-Time

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Publisher
Springer London
Copyright
Copyright © 2018 by Springer-Verlag London Ltd., part of Springer Nature
Subject
Computer Science; User Interfaces and Human Computer Interaction; Computer Science, general; Personal Computing; Mobile Computing
ISSN
1617-4909
eISSN
1617-4917
D.O.I.
10.1007/s00779-018-1161-2
Publisher site
See Article on Publisher Site

Abstract

The similarities between manufacturing and the service industry are analyzed in this research. Student information desk (SID) in the University of Exeter is used as the case study in this research to explore the application of manufacturing technology in service system. The manufacturing technology Just-In-Time (JIT) is applied in this research to improve the efficiency of SID. The results of solution are examined using computer simulation software BWitness.^ Different simulation models are built to examine the results of the two improvement solutions by applying manufacturing technology JIT. The result indicates that manufacturing technology JIT performs well in the service system when compared to the traditional service management improvement solution. . . . Keywords Service Just-In-Time Simulation SID 1 Introduction international student support. The service industry has a lot of similarities with manufacture. Liu et al. [22] claim that the In September 1998, the UK government stopped paying fees service organizations should treat themselves as manufacture for university students [2]. Thenumberofstudents inuniver- functions. To explore the service management improvement, sity doubled in 1979 and 1955 and the education fees increased some manufacturing technology will be applied. dramatically, so the government can no longer afford the edu- Manufacturing technology such as

Journal

Personal and Ubiquitous ComputingSpringer Journals

Published: Jun 2, 2018

References

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