Sex Roles, Vol. 41, Nos. 5/6, 1999
Does G ender A ffect the Link Between
Organ izatio nal Citizenship Behav ior an d
Performan ce Evaluation?
Sharo n E. Lov ell,
A rnold S. K ahn, Jennife r A nto n,
A m and a
Dav id son,
Elizab eth D ow lin g, Daw n Post, an d Chan dra Mason
Jam es Mad ison Uni
Organ iz ational citiz ensh ip beh a
ior (OCB) is beha
io r th at extends beyond
that required by an organizatio n in a formal job description. Past research
show s that engagin g in OCB is related to high er perform an ce e
alu atio ns.
We wished to determ ine whether the relatio nsh ip between O CB an d job
perfo rm ance ratin gs w ou ld be affected by the gen der of persons perfo rm in g
OCB . Ninety-six prim arily Caucasian dorm itory Resid en t Ad
isors (RA s)
rated o ne an other on the likelih ood of perform in g O CB and we obtain ed
RA perfo rm ance ratings from their Hall D irectors. A s predicted , wom en
ed high er O CB sco res than m en alth ough they did not differ from
men on perform an ce ratin gs. This ® nding m ay suggest a fo rm of su btle
discrim inatio n again st wom en, although other interp retatio ns are possible.
Organizational citizenship behavior ( OCB) re fers to actions pe rformed
by employe es which surpass the minim um role re quirements expe cted by
organizations and prom ote the welfare of co-worke rs, work groups, or the
organization ( Witt, 1991) . Example s include making innovative sugge stions
We wish to thank Maggie Burkhart, Dire ctor of the Of® ce of Re side nce Life , for her assistance
in gaining acce ss to the particip ants. We also wish to thank Donna Sundre and Steven Wise
for their assistance with our analyse s. Parts of this article were presented at the 10th Annual
Convention of the A me rican Psych ological Socie ty, Washington, DC , May 1998.
To whom correspondence shoul d be addre sse d at O f® ce of the Dean, Colle ge of Educatio n
and Psych ology, MSC 1103, Jame s Madison University, Harrisonburg, V irgin ia 22807. E-
mail: email@example.com du.
Pre se nt address: De partme nt of Psychology, Un iversity of Maryland.
Pre se nt address: De partme nt of Psychology, Un iversity of North Carolina± Charlotte .
Pre se nt address: Graduate Cente r, City University of New York.
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