Differences in Primary Care Appointment Availability and Wait Times by Neighborhood Characteristics: a Mystery Shopper Study 1,2 3 4 1 David Grande, MD, MPA , Jessica X. Zuo, BA , Rathnam Venkat, BA , Xinwei Chen, MS , 5 6 7 Katelyn R. Ward, BA ,JaneW.Seymour,MPH , and Nandita Mitra, PhD 1 2 Division of General Internal Medicine, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, USA; Leonard Davis Institute of Health Economics, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, USA; Perelman School of Medicine, University of 4 5 Pennsylvania, Philadelphia, PA, USA; Wharton School, University of Pennsylvania, Philadelphia, PA, USA; Tufts University School of Medicine, Boston, 6 7 MA, USA; Department of Epidemiology, Boston University School of Public Health, Boston, MA, USA; Department of Biostatistics and Epidemiology, Perelman School of Medicine, University of Pennsylvania, Philadelphia, PA, USA. KEY WORDS: primary care access; simulated patient; primary care supply; Analyses appointment availability; appointment wait times. We defined availability and wait times as whether an appoint- J Gen Intern Med 33(9):1441–3 ment was offered (binary) and the number of days from the DOI: 10.1007/s11606-018-4407-9 request to the appointment offered (continuous), respectively. © Society of General Internal Medicine 2018
Journal of General Internal Medicine – Springer Journals
Published: Jun 4, 2018
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