P1: LMD/GFU/GEE P2: FOM
Psychiatric Quarterly [psaq] PH024-297920 April 26, 2001 15:1 Style ﬁle version Nov. 19th, 1999
Psychiatric Quarterly, Vol. 72, No. 3, 2001
CHARACTERISTICS OF STAFF VICTIMS OF
PATIENT ASSAULT: TEN YEAR ANALYSIS
OF THE ASSAULTED STAFF ACTION
Raymond B. Flannery, Jr., Ph.D., Phyllis Stone, L.I.C.S.W.,
Stephany Rego, and Andrew P. Walker, B.A.
Patient assaults on staff have been a continuing risk for inpatient and
community-based psychiatric healthcare providers. This study presents a ten-
year analysis of the characteristics of staff victims of patient assaults in one
public mental health system of care, a period which included the transition
to managed care initiatives within this system. Assault data was gathered
within the context of the Assaulted Staff Action Program (ASAP), a voluntary,
system-wide, peer-help, crisis intervention program that is designed to assist
employees with the psychological sequelae of these patient events. In general,
the ﬁndings were consistent with previously reported inpatient and community
studies. Less experienced, less formally trained employees remain at high risk.
Raymond B. Flannery, Jr., Ph.D., is Director of Training, The Massachusetts Depart-
ment of Mental Health, Boston, MA, and Director, The Assaulted Staff Action Program.
He is also on the faculties of Harvard Medical School and the University of Massachusetts
Medical School. Phyllis Stone, L.I.C.S.W., and Stephany Rego are staff members of the
Department of Mental Health at Tewksbury Hospital, Tewksbury, MA, and both are
ASAP team leaders. Andrew P. Walker, B.A., is an Automated Information Technology
Specialist, The Massachusetts Department of Mental Health, Boston, MA.
Address correspondence to Raymond B. Flannery, Jr., Ph.D., Department of Mental
Health, 25 Staniford Street, Boston, MA 02114.
2001 Human Sciences Press, Inc.