Qual Quant (2017) 51:1903–1919 DOI 10.1007/s11135-016-0373-7 Are quality indicators predictive of compensated injury claims? Pietro Giorgio Lovaglio Published online: 18 June 2016 Springer Science+Business Media Dordrecht 2016 1 Introduction The seminal US report ‘‘To err is human: building a safer health system’’ of the Institute of Medicine (Kohn et al. 2000) has dramatically inﬂuenced the debate over clinical errors in healthcare, both in the United States and internationally, establishing healthcare safety as a fundamental issue for health stakeholders and the public opinion. The interest in monitoring adverse events—deﬁned as unintentional injuries or com- plications caused by healthcare management—resulting in disability, death or prolonged hospital stay for hospitalized patients (Harvard Medical Practice Study Investigators 1990), is essentially motivated by the priority to reduce the incidence of medical errors in the health sector, as well as by the ﬁnancial pressure related to risk and liability insurance costs and reimbursements for damages to patients (Vincent 1997, 2001; Kohn et al. 2000). Although it is difﬁcult to obtain a reliable estimate of errors, there is international consensus that, among hospitalized patients worldwide, 3–16 % suffer injury as a result of medical interventions and at least half of these are preventable adverse events (Leape
Quality & Quantity – Springer Journals
Published: Jun 18, 2016
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