Application of DMAIC process to enhance health effects in caring institution

Application of DMAIC process to enhance health effects in caring institution Amid the rise of the caring and nursing industry, more and more service institutions for the aged start operation and to provide the healthy and comfortable environment for the aged is literally the object that the operators pursue. Hence this article introduces the six-sigma DMAIC methodology to enhance the health benefit of the nursing and caring institution. Here, performance evaluation matrix is used to define the key problems and give the index P for evaluating health benefits; cause and effect diagrams are used to analyze the causes of poor health benefits of caring institutions. Lastly, Taguchi method is employed to identify the optimal combination of health benefits of operation environment in caring institutions to serve as reference for the industry to upgrade the health benefits of operation environment in the institution. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Quality & Quantity Springer Journals

Application of DMAIC process to enhance health effects in caring institution

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Publisher
Springer Netherlands
Copyright
Copyright © 2011 by Springer Science+Business Media B.V.
Subject
Social Sciences, general; Methodology of the Social Sciences; Social Sciences, general
ISSN
0033-5177
eISSN
1573-7845
D.O.I.
10.1007/s11135-011-9642-7
Publisher site
See Article on Publisher Site

Abstract

Amid the rise of the caring and nursing industry, more and more service institutions for the aged start operation and to provide the healthy and comfortable environment for the aged is literally the object that the operators pursue. Hence this article introduces the six-sigma DMAIC methodology to enhance the health benefit of the nursing and caring institution. Here, performance evaluation matrix is used to define the key problems and give the index P for evaluating health benefits; cause and effect diagrams are used to analyze the causes of poor health benefits of caring institutions. Lastly, Taguchi method is employed to identify the optimal combination of health benefits of operation environment in caring institutions to serve as reference for the industry to upgrade the health benefits of operation environment in the institution.

Journal

Quality & QuantitySpringer Journals

Published: Nov 19, 2011

References

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