A network text analysis of published papers in service business, 2007–2017: research trends in the service sector

A network text analysis of published papers in service business, 2007–2017: research trends in... Serv Bus https://doi.org/10.1007/s11628-018-0377-6 EM PI RICAL A RTICLE A network text analysis of published papers in service business, 2007–2017: research trends in the service sector 1 2 Sang M. Lee Jin Sung Rha Received: 14 March 2018 / Accepted: 24 May 2018 Springer-Verlag GmbH Germany, part of Springer Nature 2018 Abstract The service sector has become the most important part of the global economy. Thus, Service Business: An International Journal (SB) was launched in 2007 to deliver innovative studies that can provide resonating insights to researchers and practitioners in services. This study analyzed 311 articles published in SB during the past 10? years (2007–2017) by conducting network text analysis (NTA). The published papers’ keywords link relations were analyzed to create network maps of research topics, ranging from traditional to emerging ideas of researchers. Influential research topics and their clusters were identified using centrality and community analyses. Research trends were identified for the first 5 years (Volume 1–5) and later years (Volume 6–11) separately through NTA. The results reveal interesting change in research topics over time. Common keywords of studies published in the first 5 years were: Service, Innovation, Customer, Strategy, Tourism, and Quality. The primary frequent keywords of articles http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Service Business Springer Journals

A network text analysis of published papers in service business, 2007–2017: research trends in the service sector

Service Business , Volume OnlineFirst – May 30, 2018
Loading next page...
 
/lp/springer_journal/a-network-text-analysis-of-published-papers-in-service-business-2007-zNqD6FpW3g
Publisher
Springer Berlin Heidelberg
Copyright
Copyright © 2018 by Springer-Verlag GmbH Germany, part of Springer Nature
Subject
Business and Management; Business and Management, general; Human Resource Management; Management
ISSN
1862-8516
eISSN
1862-8508
D.O.I.
10.1007/s11628-018-0377-6
Publisher site
See Article on Publisher Site

Abstract

Serv Bus https://doi.org/10.1007/s11628-018-0377-6 EM PI RICAL A RTICLE A network text analysis of published papers in service business, 2007–2017: research trends in the service sector 1 2 Sang M. Lee Jin Sung Rha Received: 14 March 2018 / Accepted: 24 May 2018 Springer-Verlag GmbH Germany, part of Springer Nature 2018 Abstract The service sector has become the most important part of the global economy. Thus, Service Business: An International Journal (SB) was launched in 2007 to deliver innovative studies that can provide resonating insights to researchers and practitioners in services. This study analyzed 311 articles published in SB during the past 10? years (2007–2017) by conducting network text analysis (NTA). The published papers’ keywords link relations were analyzed to create network maps of research topics, ranging from traditional to emerging ideas of researchers. Influential research topics and their clusters were identified using centrality and community analyses. Research trends were identified for the first 5 years (Volume 1–5) and later years (Volume 6–11) separately through NTA. The results reveal interesting change in research topics over time. Common keywords of studies published in the first 5 years were: Service, Innovation, Customer, Strategy, Tourism, and Quality. The primary frequent keywords of articles

Journal

Service BusinessSpringer Journals

Published: May 30, 2018

References

You’re reading a free preview. Subscribe to read the entire article.


DeepDyve is your
personal research library

It’s your single place to instantly
discover and read the research
that matters to you.

Enjoy affordable access to
over 18 million articles from more than
15,000 peer-reviewed journals.

All for just $49/month

Explore the DeepDyve Library

Search

Query the DeepDyve database, plus search all of PubMed and Google Scholar seamlessly

Organize

Save any article or search result from DeepDyve, PubMed, and Google Scholar... all in one place.

Access

Get unlimited, online access to over 18 million full-text articles from more than 15,000 scientific journals.

Your journals are on DeepDyve

Read from thousands of the leading scholarly journals from SpringerNature, Elsevier, Wiley-Blackwell, Oxford University Press and more.

All the latest content is available, no embargo periods.

See the journals in your area

DeepDyve

Freelancer

DeepDyve

Pro

Price

FREE

$49/month
$360/year

Save searches from
Google Scholar,
PubMed

Create lists to
organize your research

Export lists, citations

Read DeepDyve articles

Abstract access only

Unlimited access to over
18 million full-text articles

Print

20 pages / month

PDF Discount

20% off