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Smart tourism: foundations and developments

Smart tourism: foundations and developments Smart tourism is a new buzzword applied to describe the increasing reliance of tourism destinations, their industries and their tourists on emerging forms of ICT that allow for massive amounts of data to be transformed into value propositions. However, it remains ill-defined as a concept, which hinders its theoretical development. The paper defines smart tourism, sheds light on current smart tourism trends, and then lays out its technological and business foundations. This is followed by a brief discussion on the prospects and drawbacks of smart tourism. The paper further draws attention to the great need for research to inform smart tourism development and management. http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png Electronic Markets Springer Journals

Smart tourism: foundations and developments

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References (82)

Publisher
Springer Journals
Copyright
Copyright © 2015 by Institute of Information Management, University of St. Gallen
Subject
Economics / Management Science; IT in Business; e-Commerce/e-business
ISSN
1019-6781
eISSN
1422-8890
DOI
10.1007/s12525-015-0196-8
Publisher site
See Article on Publisher Site

Abstract

Smart tourism is a new buzzword applied to describe the increasing reliance of tourism destinations, their industries and their tourists on emerging forms of ICT that allow for massive amounts of data to be transformed into value propositions. However, it remains ill-defined as a concept, which hinders its theoretical development. The paper defines smart tourism, sheds light on current smart tourism trends, and then lays out its technological and business foundations. This is followed by a brief discussion on the prospects and drawbacks of smart tourism. The paper further draws attention to the great need for research to inform smart tourism development and management.

Journal

Electronic MarketsSpringer Journals

Published: Aug 1, 2015

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