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Emotional Design in Human-Robot Interaction“I Love You,” Said the Robot: Boundaries of the Use of Emotions in Human-Robot Interactions

Emotional Design in Human-Robot Interaction: “I Love You,” Said the Robot: Boundaries of the Use... [ This chapter reflects upon the ethical, legal, and societal (ELS) implications of the use of emotions by robot technology. The first section introduces different cases where emotions play a role in human-robot interaction (HRI) contexts. This chapter draws particular attention to disparities found in recent technical literature relating to the appropriateness of the use of emotions in HRIs. These examples, coupled with the lack of guidelines on requirements, boundaries, and the appropriate use of emotions in HRI, give rise to a vast number of ELS implications that the second section addresses. Recent regulatory initiatives in the European Union (EU) aim at mitigating the risks posed by robot technologies. However, these may not entirely suffice to frame adequately the questions the use of emotions entails in these contexts. ] http://www.deepdyve.com/assets/images/DeepDyve-Logo-lg.png

Emotional Design in Human-Robot Interaction“I Love You,” Said the Robot: Boundaries of the Use of Emotions in Human-Robot Interactions

Part of the Human–Computer Interaction Series Book Series
Editors: Ayanoğlu, Hande; Duarte, Emília
Fosch Villaronga, Eduard
Emotional Design in Human-Robot Interaction — Sep 10, 2019
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References (54)

Publisher
Springer International Publishing
Copyright
© Springer Nature Switzerland AG 2019
ISBN
978-3-319-96721-9
Pages
93 –110
DOI
10.1007/978-3-319-96722-6_6
Publisher site
See Chapter on Publisher Site

Abstract

[ This chapter reflects upon the ethical, legal, and societal (ELS) implications of the use of emotions by robot technology. The first section introduces different cases where emotions play a role in human-robot interaction (HRI) contexts. This chapter draws particular attention to disparities found in recent technical literature relating to the appropriateness of the use of emotions in HRIs. These examples, coupled with the lack of guidelines on requirements, boundaries, and the appropriate use of emotions in HRI, give rise to a vast number of ELS implications that the second section addresses. Recent regulatory initiatives in the European Union (EU) aim at mitigating the risks posed by robot technologies. However, these may not entirely suffice to frame adequately the questions the use of emotions entails in these contexts. ]

Published: Sep 10, 2019

Keywords: Emotions; Human-robot interaction; Ethical, legal and societal (ELS) issues; Guidelines; Law; Ethics

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