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S. Trimi, Hong Sheng (2008)
Emerging trends in M-governmentCommun. ACM, 51
L. Velsen, T. Geest, M. Hedde, Wijnand Derks (2009)
Requirements engineering for e-Government services: A citizen-centric approach and case studyGov. Inf. Q., 26
[The role of ICTs has dramatically changed over the past decade (Dawes, 2008). Even in the private sector, until the mid-1990s, ICTs were commonly considered as corporate expenses or overheads with limited return on investments (ROIs). For example, the common notion was that any data center built by a corporation would quickly depreciate in value, as servers would quickly have to be upgraded or replaced which were expensive compared to manual processes. Today, it is unimaginable to think any business could operate effectively without computers. However, businesses managed their affairs without them for centuries and having computers that were very expensive and not powerful in businesses was a major commitment.]
Published: Feb 9, 2016
Keywords: Cloud Computing; Smart Phone; Mobile Technology; Mobile Service; Social Network Service
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