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J. Pfeffer (1981)
Perspectives on Organization Design and Behavior
Employee Responsibilities and Rights Journal, Vol. 11, No. 1, 1998 BOOK REVIEW Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements. By Denise M. Rousseau. Sage, Thousand Oaks, California. In order to understand and manage change, and to compete, organizations need committed and flexible workers. Yet there is great variety in current work arrangements. The broad promise of this book is that a behavioral theory of con- tracts will enable organizations to manage this variety and to get and keep the needed workers in a "no guarantees" world. Unwritten contracts are hierarchical. The familiar "social contract" concerns collective beliefs about appropriate behavior in society. These beliefs, or norms, set the context for lesser contracts. Denise Rousseau proposes that the key analytical concept in managing change is a "psychological contract" defined as "individual beliefs, shaped by the organization, regarding terms of an exchange agreement be- tween individuals and their organization" (p. 9). The basic assumption of this per- spective is that the employment relationship is voluntary, that is, a matter of more or less free choice to enter, stay in, and exit relationships. Each party chooses whether to comply with the other's expectations. Each of the book's eight chapters deals
Employee Responsibilities and Rights Journal – Springer Journals
Published: Sep 29, 2004
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